AAA Auto Club Enterprises · 4 weeks ago
Technical Operations Lead Analyst
AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, seeking a Technical Operations Lead Analyst to provide leadership in project initiation, design, implementation, and management. The role involves developing reports in Tableau, querying large data sets with SQL, and managing programs that impact service delivery and quality.
Insurance
Responsibilities
Daily you will develop reporting in Tableau
You will query data for various ad-hoc data needs
You’ll develop and administer new and existing programs impacting service delivery and quality, member benefits, employee performance, internal/external performance management and service provider compensation/incentive payments
You’ll assist with development and preparation of annual budget, goals, and objectives. As well as providing monthly forecasting and effective budget updates
You will implement individual portions of the strategic business plan. Assess, evaluate, and recommend alterations to the business plan as needed
You’ll develop and maintain databases of programs, initiatives, and vendors
You will create internal and external reports on expenses, internal and external incentive programs, initiatives, performance goals and results, including ad-hoc reports as needed
Qualification
Required
Ongoing experience in business operations, business administration, or finance
Prior experience managing multi-location/multi-state projects within a major organization
Budget/finance administration and project management experience
Excellent Tableau and SQL skills
Possess advanced experience with Excel and Access
Organizational and time management skills, as well as the ability to multitask and meet project deadlines as set by management
Ability to produce recommendations and proposals and delegate and oversee projects and assignments to other employees as directed
Preferred
Tableau/SQL certification is a plus
Benefits
Health coverage for medical, dental, vision
401(K) saving plan with company match AND Pension
Tuition assistance
PTO for community volunteer programs
Wellness program
Employee discounts
Company
AAA Auto Club Enterprises
AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S.