Naples Beach Club, a Four Seasons Resort · 1 day ago
Overnight Bell Attendant (Part-Time)
Naples, FL
Part-time
Onsite
New Grad, Entry LevelFour Seasons is a luxury hospitality company that focuses on creating exceptional experiences for guests. The Overnight Bell Attendant assists guests with luggage, provides high-level customer service, and ensures a welcoming environment during the overnight shift.
Hospitality
No H1B
Responsibilities
Delivers luggage to room upon check-in, and offers in-room orientation when Guest Relations team is unable to. Picks up luggage from room upon departure and moves luggage to storage or the Front Drive. Maintains proper records of deliveries and pick-ups
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Greets all guests passing through lobby and offers them assistance
Handles all guest request during the overnight shift with shoe polishing, delivering newspaper, polish bell carts, delivering items that guest needs and etc
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Works harmoniously and professionally with co-workers and supervisors
Restock the RA closet during the overnight shift
Performs errands for guests and the hotel that may require local travel off of the hotel property
Provides a high level of cleanliness in the lobby and luggage storage room
Assists guests at the Concierge and Front Desk
Assist with responsibilities and duties in the absence or heavy volume in the areas of Door, Guest Relations, and Valet Staff
Qualification
Required
High school education or equivalent experience
Average reading, writing, and oral proficiency in the English language
Experience in Guest Services preferred
Benefits
Medical
Dental
Vision
401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Complimentary employee meals and beverages
Tuition reimbursement
Company
Naples Beach Club, a Four Seasons Resort
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 220-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase