Wescom Financial · 21 hours ago
Virtual Job Fair - Assistant Branch Manager - Monterey County (King City Branch and Marina Branch) 01/06/2026
Wescom Financial is committed to delivering a signature experience to its members. The Assistant Branch Manager will assist the Branch Manager in overseeing the operations of a full-service branch office, ensuring quality member service and directing branch activities to meet credit union goals.
Financial Services
Responsibilities
Assists Branch Manager in the administration, supervision, and operations of a full-service branch office
Ensures quality member service and assists in directing branch activities to achieve credit union goals
Assumes management responsibilities for the platform and/or teller area as assigned and assumes responsibility for all branch functions in the absence of the Branch Manager
Maintains high level of member service by continually focusing on improvement in member survey ratings
Attracts new members and manages member and account retention
Acts as a resource for the platform/tellers on policies and procedures, approves checks and check hold decisions and resolution of Member Service issues
Assists in managing branch staff and establishing performance goals, allocating resources, and assessing performance of staff
Assists in selecting, coaching, evaluating, and developing all branch staff; oversees the training of staff in the areas of member service, products and services, operations, and interpersonal skills
Helps ensure training objectives are met and that Wescom University core curriculum is completed by all employees
Supports achievement of annual goals for service, growth, and other key areas for assigned branch
Ensures staff efforts are focused on achieving goals and aligned with Wescom’s strategic objectives
Supports administration of the branch budget and ensures expense control in all areas including salaries and overtime
Supports branch marketing efforts and provides remote marketing support for credit union products
Coordinates and/or conducts member seminars
Ensures branch compliance with audit and security standards, policies and procedures and loss prevention measures
Qualification
Required
Bachelor's Degree preferably in business or related discipline
Knowledge of credit union operations, excellent communication skills, both written and oral, and presentation skills a must
Proficient in Microsoft Applications (Word, Excel, PowerPoint, Outlook)
Company
Wescom Financial
Bank Better.
Funding
Current Stage
Late StageLeadership Team
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