High Profile · 2 months ago
Budtender - Part-Time
Buchanan, MI
Full-time, Part-time
Onsite
Entry Level
1+ years expC3 Industries is a multi-state cannabis company headquartered in Ann Arbor, Michigan, operating the High Profile Cannabis Shop. The Sales Associate, known as a Budtender, is responsible for providing exceptional customer service, guiding customers in selecting cannabis products, and driving sales through effective recommendations and upselling techniques.
CannabisE-CommerceWellness
Responsibilities
Provide the highest level of service to customers by making their experience the top priority
Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success
Greet customers upon entry and perform initial check-in verification of required identification (ID)
Assist new customers with questions on state required forms; updating customer information in system as needed
Ensure the waiting room is well maintained and the sales floor is properly stocked during downtime
Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests
Fill online orders in a quick and efficient manner, keeping customer experience at the forefront
Handle customer complaints in a professional manner; escalating to management when needed
Maintain product, brand, and strain knowledge and keep up on current cannabis trends
Accurately use and maintain point of sale (POS) system
Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting
Assist with intake of product, inventory counts, and additional audits on a regular basis
Work closely with the management team to increase sales and foot traffic
Support daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules
Qualification
Required
1+ years' customer service experience
High school diploma or GED
Experience with POS systems and cash handling practices
Commitment to reaching Key Performance Indicators on a regular basis
Effective multi-tasker with demonstrated ability to prioritize tasks
Ability to work independently with little or no direct supervision
Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner
Ability to pass a background check and is 21 years of age or older
Willingness to work nights, weekends, and some holidays
Must be able to obtain and maintain required state licenses based on work location
Preferred
Knowledge of state and local regulations is preferred
Benefits
Medical, Dental, & Vision Insurance for full-time staff
Life Insurance
Short-term & Long-term Disability Insurance
401k
Company Paid Holidays
Company Swag
Employee Discount
Company
High Profile
We’re your go-to destination for premium flower and products.
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-06-20
Company data provided by crunchbase