Royal Moore Auto Center · 4 months ago
Customer Service Representative / Greeter
Hillsboro, OR
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrRoyal Moore Mazda Buick GMC Service Department is dedicated to providing exceptional automotive service to its customers. They are currently seeking a friendly and customer-focused Service Greeter to create a welcoming experience for clients and assist them throughout their service visit.
Autonomous VehiclesManufacturingSales
Responsibilities
Greeting customers with a warm and friendly demeanor as they arrive at the service department
Assisting customers by directing them to the appropriate service advisor or technician
Providing information about available services and addressing general inquiries
Managing appointment schedules to ensure an efficient customer flow
Maintaining a neat and organized reception area
Handling customer concerns and, when necessary, escalating them to the appropriate team members
Ensuring a high level of customer satisfaction throughout their service visit
Qualification
Required
Valid driver's license is a must
Excellent interpersonal and customer service skills
Friendly and approachable personality
Strong communication skills, both verbal and written
Ability to multitask and stay organized in a fast-paced environment
Professional appearance and demeanor
Strong problem-solving skills and the ability to handle challenging situations with patience and empathy
Preferred
Previous customer service experience is a plus
Benefits
Health, dental, and vision insurance
Retirement savings plan with company match
Ongoing training and development opportunities
Employee discounts on vehicle purchases and services
Company
Royal Moore Auto Center
Royal Moore Auto Center is a car manufacturing company that provides accessories, custom design, online purchasing, and maintenance service.
Founded in 1967
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase