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Nexion Travel Group · 7 hours ago

Director, Partner Relations

United States

Full-time

Remote

Director/Executive

Nexion Travel Group is a fully accredited host agency that provides support to independent travel professionals. The Director, Partner Relations is responsible for leading strategy and performance for the travel partner portfolio, ensuring strong visibility and measurable ROI through various initiatives.

Travel

Responsibilities

Serve as the primary liaison for a portfolio of Nexion partners, managing relationships across contracting, marketing, business development, education and operational teams

Develop and implement annual strategic plans for travel partners that align with Nexion and Internova objectives, ensuring revenue and engagement goals are achieved

Present Nexion’s marketing platforms, events, and engagement opportunities to suppliers, co-creating annual plans that maximize partner visibility and ROI

Provide regular performance reviews and business insights to partners, identifying opportunities for increased participation and incremental growth

Collaborate closely with Internova’s contracting team to negotiate and finalize annual travel partner agreements that reflect Nexion’s commercial priorities

Ensure Nexion’s financial structures, including overrides, commission tiers, and marketing contributions—are clearly defined and tracked throughout the year

Maintain accurate records of all contractual deliverables and commitments across partner and internal teams

Track, report, and analyze cruise partner override and bonus programs to ensure Nexion captures all eligible revenue opportunities

Collaborate with the marketing and business development and education teams to design initiatives that drive production into preferred programs, exclusive offerings, and cruise group space

Identify trends in advisor booking behaviors to develop targeted strategies that increase share of wallet for preferred partners

Deliver quarterly performance recaps to leadership, highlighting progress, risks, and growth opportunities

Partner with the business development and education teams to strengthen preferred partner selling capabilities through curated educational content and experiential learning

Communicate timely updates to advisors regarding promotions, product changes, and policy updates to ensure transparency and adoption

Serve as an escalation point for high-level advisor or partner issues, collaborating with internal stakeholders to ensure quick resolution and advisor satisfaction

Represent Nexion at key industry events and conferences to maintain visibility, strengthen relationships, and foster community engagement among advisors and suppliers

Qualification

Contract negotiationStrategic account managementCruise booking systemsLeadership experienceBachelor’s degreePartner marketingFinancial acumenAnalytical skillsMicrosoft Office SuiteSolution-oriented mindsetCommunication skillsCollaborative skills

Required

Bachelor's degree in business, Hospitality Management, or related field, or equivalent professional experience

Leadership experience in the travel industry, with a strong background in cruise and supplier relations

Proven success in contract negotiation, strategic account management, and partner marketing

In-depth understanding of cruise booking systems, advisor workflows, and global distribution models

Strong financial and analytical acumen with experience managing override, bonus, and marketing budgets

Excellent written and verbal communication skills with the ability to influence at all levels of the organization

Demonstrated ability to work collaboratively across functions and manage competing priorities in a fast-paced environment

High degree of professionalism, accountability, and solution-oriented mindset

Willingness to travel 25-40% for partner meetings, conferences, and advisor events

Proficient in all Microsoft Office Suite programs

Benefits

Choice of two medical plans and two dental plans

Vision insurance

Flexible spending accounts (FSAs)

Company-paid life insurance and AD&D

Optional additional life insurance and AD&D

Disability insurance

Paid parental leave

Paid time off

401k Plan with company match

Discounted employee travel options

Access to LinkedIn Learning webinars and courses

Discounted pet insurance

Auto, home, & renters insurance

Company

Nexion Travel Group

Discover the Nexion® Travel Group Difference The travel industry’s premier full-service host travel agency since 1995, Nexion Travel Group’s approach to your success is simply unrivaled.

Founded in 1995