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Brown & Brown · 4 hours ago

Senior Benefits Consultant (Large Market)

Plano, TX

Full-time

Onsite

Senior Level

7+ years exp

Brown & Brown is seeking a Senior Benefits Consultant (Large Market) to join their growing team in Plano, TX. The role involves serving as a Co-Service Leader for a portfolio of large, complex self-funded clients, focusing on strategic consulting and operational excellence in health and wellness benefits programming.

Insurance

Responsibilities

Act as Co-Service Leader with a VP, Sr Benefits Consultant to oversee all aspects of service delivery across a high-value client portfolio

Lead and own the execution of day-to-day client needs, including proactive planning, responsive consultation, and timely resolution of issues

Serve as the primary operational and consultative liaison for HR/benefits leaders, working to anticipate challenges and identify opportunities to improve service and program performance

Direct the planning, execution, and measurement of H&W benefit strategies in collaboration with clients and the team’s Financial Consultants

Present renewals, mid-year plan reviews, and strategic recommendations to client stakeholders

Evaluate program performance and cost trends to identify opportunities for improvement, efficiency, and expansion of offerings

Partner with the dedicated communications marketing designer to lead the direction, content strategy, and messaging for all employee-facing materials—including Open Enrollment campaigns, benefit guides, FAQs, and digital assets

Ensure communication strategies are tailored to client workforce demographics, sensitive topics, and engagement goals

Oversee final content review to ensure alignment with client strategy, compliance requirements, and tone/style guidelines

Oversee carrier and vendor relationships, ensuring performance accountability, service alignment, and seamless execution

Lead and delegate RFP processes, including the evaluation of carrier capabilities, financial competitiveness, and operational fit

Drive the planning and implementation of OE, from carrier readiness and employee communications to HR training and post-enrollment analysis

Manage the project timeline, delegation, and cross-functional coordination to ensure a seamless OE experience

Collaborate with internal Compliance Team to monitor legislative and regulatory updates

Deliver actionable compliance guidance to clients and ensure proper documentation and governance

Conduct final review and approval of all H&W-related materials and deliverables to ensure accuracy, alignment, and consistency

Assess H&W program ROI, utilization, and gaps in existing benefit portfolios; recommend enhancements or new solutions based on client objectives and market trends

Continuously bring forward emerging solutions and best practices to evolve client programs

Provide clear strategic direction and meaningful content to the internal team’s marketing communications designer, ensuring that employee education materials are aligned with client goals, resonate with diverse employee populations, and drive engagement across benefits programs

Collaborate cross-functionally with Benefit Analysts, Financial Consultants, Compliance, and Population Health Team, and Operations to ensure an integrated, high-quality client experience

Support business development and account growth through proactive planning, client trust, and strategic recommendations

Design and implement scalable service strategies to support the anticipated doubling of client size in the next 4–5 years

Qualification

Employee benefits consultingSelf-funded plansProject managementMicrosoft Office SuiteAnalytical skillsVerbal communicationWritten communicationAttention to detailCollaboration skills

Required

7+ years of progressive employee benefits consulting experience, with a strong focus on self-funded plans and service excellence

Bachelor's degree from an accredited institution or similar working experience

Proven track record of managing complex ASO clients (5,000+ enrolled lives) across medical, Rx, dental, vision, life, disability, and supplemental benefits

Strong project management, organizational, and client-facing skills

Exceptional verbal and written communication skills; ability to present to executive stakeholders

Very proficient in Microsoft Office Suite, including PowerPoint (for client-facing presentations) and Excel (e.g., pivot tables, VLOOKUPs, basic modeling)

Strong analytical and critical thinking ability

Demonstrated judgment, attention to detail, and discretion with sensitive information

Ability to work both independently and collaboratively in a fast-paced, high-accountability environment

Industry designation