LOFT · 3 months ago
Sales Lead/Key Holder LOFT Congress Park Centre
LOFT is a company that creates modern, feminine clothing for women, empowering them to express their authentic selves. The Sales Lead role involves supporting excellent customer experiences, guiding associates, and collaborating with the Store Manager to ensure smooth store operations.
Retail
Responsibilities
Be a representative of the brand and model personalized customer experience behaviors
Assist store leaders with onboarding and developing an effective, highly engaged team
Support an inclusive store environment for associates where everyone feels welcome and engaged
Uphold the highest visual and operational standards while keeping the focus on the customer
Use tools to drive a customer-focused team environment and profitable business
Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions
Build productive relationships by sharing ideas and supporting the team
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools
Seamlessly step into the role of manager when needed
Qualification
Required
Technology proficient and ability to operate a point-of-sale system
Enjoys communicating and coaching
Flexible availability – including evenings, weekends, and holidays
Takes initiative in making thoughtful decisions
Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Preferred
6-months of retail sales experience
Management experience
Benefits
Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back – opportunities to support our philanthropic partners that benefit local communities
401(k)
Company
LOFT
For 25 years, LOFT has been the go-to brand for optimistic and versatile style—clothing, jewelry, shoes, and accessories—that aspires to bring joy and confidence to women everywhere, every day.