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Gordon Food Service · 3 hours ago

Business Development Manager, Multi Unit

Taunton, MA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Gordon Food Service is a leading food service provider, and they are seeking a Business Development Manager for their Multi Unit division. This role focuses on managing a team of Business Developers to establish strategic relationships with multi unit customers and drive significant business results.

Food and Beverage

Responsibilities

Develops long-term, strategic relationships with key accounts within their team’s portfolio of business

Interacts frequently with external customers to provide an exchange of information

Builds long-term customer relationships at an Executive level while meeting short-term objectives

Leads team to develop customer account plans to include: customer and GFS objectives and implementation strategies, promotion of the customers and GFS’ stated values and positions, sales / promotion of the GFS brand throughout the customer’s organization

Coordinates and communicates strategic account activity to senior leadership and management and engages, where appropriate, senior leadership sponsorship of customer

Collaborates with internal departments to ensure the highest level of customer satisfaction

Plans and assists in the personal and professional development of the National Account Managers

Interviews, hires, trains, and retains staff. Conducts performance monitoring of staff, initiating follow through with disciplinary action and termination in consultation with Human Resources when appropriate. Mentors, motivates, and develops staff and serves as a role model and resource

Collaborates with Directors, North American Sales teams, and other department leaders to ensure the Business Development Team understands the new business needs of each division

Leads team in defining best practices and provides consistent support to internal and external customers

Creates and reviews monthly reports

Utilizes and applies customer profitability and pricing models to negotiate customer agreements

Represents Gordon Food Service at customer and industry events

Performs other duties as assigned

Qualification

Business DevelopmentStrategic RelationshipsSales ExperienceCoachingCustomer ServiceCommunication SkillsProblem-SolvingTime ManagementTeamworkOrganization Skills

Required

Excellent written, verbal communication skills

Problem-solving capabilities

Ability to multi-task, prioritize and be able to work independently or within a team environment

Organization skills

Customer service and time management skills

Human Relations - motivating, teamwork, coaching, interactions with others, relationships, etc

Self Management - self direction, distraction, repetition, prioritization, fluctuations in workload, ambiguity, etc

Valid driver's license is required

Five or more years of progressive sales or business experience required; previous supervisory experience preferred or an equivalent combination of education, training, and experience