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Montgomery County Government · 1 day ago

Field Services Supervisor (Inspection and Enforcement Field Supervisor), Grade 23

Derwood, MD

Full-time

Onsite

Mid, Senior Level

$77K/yr - $123K/yr

5+ years exp

Montgomery County Government is dedicated to ensuring the safety and welfare of animals in the community through its Office of Animal Services. The Inspection and Enforcement Field Supervisor will oversee field operations, lead Animal Services Officers, and ensure compliance with animal-related laws and regulations while fostering a positive work environment.

GovernmentNon Profit

Responsibilities

Animal-related field inspections and investigations for the purpose of ensuring compliance with animal-related codes, regulations, and laws

Assignment and review of daily calls for service and case reports for all officers to ensure completeness, timeliness of investigations to ensure consistent enforcement and successful court actions or dispositions

Manages, assigns, and prioritizes the work of the Animal Services Officers (ASO) and Dispatcher/Call-Takers assigned to the Division

Researches, interprets, and advises subordinates and higher-level officials on the application of Montgomery County Code, Chapter 5, Maryland Criminal Law Article 10-600, Department Directives, County Administrative and Personnel Policies and Procedures, and the Division’s Standard Operating Procedures (ASOs and Dispatch Operations)

Provides leadership, supervision, and technical guidance, assistance, and training to assigned personnel; conducts performance counselling and prepares annual performance evaluations of subordinates

Serves on the OAS leadership team and, as such, promotes and participates in departmental activities, while serving as an example to subordinate staff on working with other work areas of the Office

Responsible for scheduling, including leave approval, ensuring adequate field and dispatch coverage, and administering overtime; assigning and scheduling ASO participation in community events, making scheduling adjustments to meet immediate and long-term coverage needs

Oversees fleet management and equipment inventory for assigned officers

Responds to internal//external customers by telephone, letter, email, or in person to County residents inquiring about animal related laws and regulations, or those wishing to comment or address the actions and/or behaviours of ASOs

Performs other job-related duties as assigned

Qualification

Animal controlCode enforcementCriminal investigationsLeadershipAnimal behaviorPublic health principlesInterpersonal skillsWritten communicationOral communicationTeam developmentPerformance evaluationTactful interactionSchedulingFleet managementEquipment inventoryCommunity engagementLegal interpretationTrainingProblem-solving

Required

Five (5) years of relevant and progressively responsible experience in code and/or law enforcement work, three (3) years of which must be in the field of inspection and code enforcement work in a designated program area

Associate of Arts Degree

Possession and maintenance at all times of a valid Class 'C' (or equivalent) driver's license from the applicant's state of residence

The successful candidate must obtain National Animal Control Association Certification, Certified Humane Animal Investigator, and other job-related certifications as required

Preferred

Experience in supervising officers or assigned staff in the enforcement and compliance of animal-related laws and regulations for an animal services, animal control, or animal welfare organization

Experience with policy and procedural recommendations regarding the application of State and County laws and regulations governing animal welfare and/or services

Experience in effectively leading others with a focus on team development and individual growth