The UPS Store 7171 ยท 1 month ago
Full or Part-Time Shipping & Customer Service Associate
Raleigh, NC
Full-time, Part-time
Onsite
New Grad, Entry Level
$13/hr - $15/hrThe UPS Store 7171 is seeking a Shipping & Customer Service Associate who will deliver world-class customer service by processing packages for shipment and operating various office equipment. The ideal candidate should possess retail sales experience and a high school diploma or GED, with a focus on learning all aspects of the business quickly.
Packaging & Containers
Responsibilities
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
Qualification
Required
High school diploma or GED required
Strong computer skills, including Microsoft Office and Adobe Suites
Outstanding phone skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds
Preferred
Previous retail sales experience
Strong computer and internet skills
Friendly and genuinely helpful demeanor
Professional appearance
Fast learner who makes an effort to learn all aspects of the business in the shortest possible time
Company
The UPS Store 7171
Every ing for small business. And, of course, shipping. faxing, mailboxing, printing, notarizing, designing, packing, shredding, direct-mailing
Founded in 2020Charlotte, North Carolina, US
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase