TALMO, GA- NOW HIRING-Customer Service Clerk jobs in United States
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R+L Carriers ยท 22 hours ago

TALMO, GA- NOW HIRING-Customer Service Clerk

R+L Carriers is a family-owned transportation company seeking a Customer Service Representative to work at their Talmo, GA Service Center. The CSR will be responsible for maintaining customer relationships, assisting with freight tracking, and ensuring customer satisfaction.

LogisticsShippingSupply Chain ManagementTransportation

Responsibilities

Maintaining a positive relationship with customers
Assist customers and other R & L employees in tracking and monitoring freight movement
Use customer retention techniques to ensure customers feel valued and listened to
Resolve customer issues
Promote company goals and objectives
Daily freight tracing with customers
Assisting other terminals in freight related issues
Performing other related duties as assigned

Qualification

Communication skillsCritical thinking skillsCustomer service experienceWindowsMicrosoft productsTyping 30+ WPMStress managementFreight logistics experienceFast-paced environment

Required

Strong communication/telephone skills
Able to work in a fast-paced environment
Strong critical thinking skills
Ability to deal with potentially stressful situations
General office and customer service experience
Basic knowledge or Windows, Outlook and other Microsoft products
Ability to type 30+ WPM

Preferred

2+ years of experience as a clerk or similar role in a fast pace environment
Freight logistics experience

Benefits

Medical/Dental/Vision Insurance
401(k) Retirement Plan with company matching contributions
Paid Vacation & Holidays
Vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN, and Ocean Isle Beach, NC

Company

R+L Carriers

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R+L Carriers is a transportation provider that aims to provide exceptional service at an affordable cost through efficient operations.

Funding

Current Stage
Late Stage

Leadership Team

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Tree Noel
Vice President of Partner Relations
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EDWARD STANNARD
ACCOUNT EXECUTIVE
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Company data provided by crunchbase