HiBob · 1 month ago
Senior Implementation Manager- Payroll & Benefits
US, United States
Full-time
Hybrid
Senior Level
$123K/yr - $160K/yrHiBob is a rapidly growing HR platform that helps mid-size businesses manage their people effectively. The Senior Implementation Manager for Payroll & Benefits will be responsible for leading the implementation and configuration of payroll and benefits administration solutions for clients, ensuring a smooth onboarding experience and providing expert guidance throughout the process.
Human ResourcesInformation TechnologySaaSSoftware
Responsibilities
Within our Customer Services and Experience function you will be responsible for the configuration, implementation and launch of our US Payroll and benefits administration systems to HiBob clients
You will be an expert is US payroll and benefits administration and provide expertise in managing the implementation of new customers
You will have excellent attention to detail, strong communication and project management skills and the ability to prioritise your workload
In offering expert implementation to HiBob customers you will support their onboarding in resolving issues related to payroll and benefits administration, and be able to offer high quality guidance as a trusted advisor in your field ensuring optimal set up
Qualification
Required
In depth knowledge of both implementation and configuration of benefits administration solutions along with US Payroll systems
Strong understanding of the implementation lifecycle and ability to meet go-live deadlines
Demonstrable experience managing multiple customers simultaneously and handling competing deadlines and priorities
Experience guiding customers through system integrations and providing in-depth training session
Ability to spot anomalies in payroll processes and enjoy working with numbers, with experience in complex reconciliations
Good understanding of SaaS and the technology industry
Strong problem-solving skills and an ability to think outside of the box
Ability to interact with product specialists and development teams around delivery/roadmap
A can-do approach with the ability to thrive under pressure
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organisational skills including attention to detail and multitasking skills
A desire to work in a fast-paced startup environment
A strong work ethic, integrity and desire to succeed
Preferred
Prior knowledge of benefit administration systems such as PlanSource, Everything Benefits, ADP or Employee Navigator
Prior knowledge of US Payroll systems such as ADP, Rippling, Paychex, Gusto or SurePayroll
Previous experience working with global teams
Experience onboarding customers into a new payroll and benefit admin platform/service
Experience using tools such as; Zendesk, Slack, & Asana
Experience working with APIs and integrations
Benefits
Stock options at a high-growth unicorn startup
100% subsidized medical, dental, and vision coverage for employees
401(k) with a 3% company match starting from Day 1
Hybrid working model for bobbers in the NY metro area
Work from home allowance to get your home office set up!
Temporary remote work-from-anywhere in the world for up to 2 months after 6 months of employment
Annual Headspace subscription and wellness benefits
Two social impact days per year for volunteering
Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter
Employee referral program - $2,500 bonus for each successful referral with an additional ambassador bonus
Fun and frequent social events (in-person and virtual)
We love birthdays - take the day off and receive a special gift
Company
HiBob
HiBob is a people management platform that offers benefits administration, payroll, and employee engagement solutions.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$574MKey Investors
General AtlanticPerpetual GrowthBessemer Venture Partners
2023-09-19Series D· $150M
2022-08-17Series D· $150M
2021-10-12Series C· $150M
Leadership Team
Ronni Zehavi
CEO & Co-founder
Israel David
Co-Founder and CTO
Recent News
2025-12-20
BusinessCloud
2025-12-16
2025-11-04
Company data provided by crunchbase