Gypsum Management and Supply · 22 hours ago
Customer Service
Columbus, OH
Full-time
Onsite
New Grad, Entry LevelGypsum Management and Supply is a national building materials distributor, and they are seeking a Customer Service Representative to provide exceptional customer service. The role involves communicating with customers, taking orders, and maintaining product knowledge to assist customers effectively.
Building MaintenanceBuilding MaterialReal EstateTrading Platform
Responsibilities
Ensure over-the-phone, face-to-face, and/or written communications with customers represent the company’s culture, values, and practices
Greet customers warmly and determine problems, orders, or other reasons for calling
Ascertain when to pass customer questions to appropriate sales staff for additional product and sales information
Take orders at the sales counter and/or over the phone
Use company computer systems for order entry
Complete sales orders and tender cash sales
Develop product knowledge to assist customers with purchases
Ensure the showroom is clean and properly stocked
Qualification
Required
High school diploma or GED equivalent
Ability to self-manage, show initiative, and be comfortable meeting the public
Team player with attention to detail and strong organizational skills
Exceptional computer skills
Ability to self-manage, show initiative, and be proactive
Communicate professionally, both verbally and in writing, with coworkers and customers
Ability to remain in a stationary position in an office environment approximately 70% of the time
Occasional movement within the office to access files and office machinery
Ability to operate basic office machinery
Ability to communicate effectively with team members and management
Constantly working in an office environment
Ability to problem-solve and prioritize tasks
Ability to manage stress related to deadlines and ongoing projects
Ability to multitask
Ability to receive and analyze information
Ability to communicate solutions quickly when problems occur
Ability to demonstrate sound judgment and initiative
Preferred
Bilingual a plus
Benefits
Medical, Dental, Vision, Disability & Life Insurance
Wellness Benefits
401(k) Retirement Plan
Employee Stock Purchase Program
Paid Holidays & Vacation Days
Professional Growth Opportunities
Development & Training Programs
Company
Gypsum Management and Supply
Gypsum Management & Supply (NYSE: GMS) is a leading North American-based supplier of building materials since 1971.
Founded in 1971
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-06-30Acquired
2016-05-26IPO
Leadership Team
John Turner, Jr.
President and CEO
Scott Deakin
Chief Financial Officer
Recent News
2025-11-19
Canada NewsWire
2025-11-19
Dallas Innovates
2025-11-07
Company data provided by crunchbase