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Hilltop Holdings · 3 months ago

Senior Teller/Customer Service Representative (Downtown Austin)

201 W 5th Street, Austin, TX, 78701, US

Full-time

Onsite

Senior Level

Hilltop Holdings is a financial services company, and they are seeking a Senior Teller/Customer Service Representative. The role involves processing various financial transactions and assisting customers with account-related services.

BankingFinancial Services

Responsibilities

Process a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders

Assist tellers and other front-line staff with more complex transactions

Provide overrides/approvals on escalated transactions

Assist customers with opening accounts

Process check orders

Issue debit cards

General maintenance on existing accounts

Other account related duties as needed

Qualification

Customer ServiceFinancial TransactionsAccount ManagementCash HandlingProblem Solving

Required

Processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders

Assists tellers and other front-line staff with more complex transactions

Provides overrides/approvals on escalated transactions

Assists customers with opening accounts

Processes check orders

Issues debit cards

Performs general maintenance on existing accounts

Handles other account related duties as needed