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SHI International Corp. · 1 month ago

Inside Solutions Engineer - Public Sector

Somerset, NJ USA

Full-time

Onsite

Mid Level

$42K/yr - $98K/yr

3+ years exp

SHI International Corp. is a global provider of IT solutions and services, and they are seeking an Inside Solutions Engineer - Public Sector. This role involves collaborating with account teams to design infrastructure solutions, managing client relationships, and providing technical training to enhance sales efforts.

HardwareInformation TechnologySoftware

Responsibilities

Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies

Design and propose tailored infrastructure solutions that align with customers' business objectives

Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information

Provide product training and technical education to the sales team and customers

Act as a trusted IT advisor for customers, partnering with Field Account Executives

Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business

Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces

Develop solutions that fit customers’ needs and budgets through strategic planning

Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management

Educate and develop sales teams on technical selling, product training, services, and technology trends

Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium

Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution

Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others

Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained

Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods

Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management

Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions

Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion

Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency

Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results

Qualification

Data Center Infrastructure DesignVirtualization TechnologiesTechnical Sales ExpertiseMainstream Technologies KnowledgeDisaster Recovery SolutionsHybrid CloudAutomationContainerizationTechnical DocumentationFollow-Up SkillsResults OrientationPresentation SkillsNegotiation SkillsCommunication SkillsDetail-OrientedOrganization SkillsProblem-Solving SkillsRelationship Building

Required

Completed Bachelor's Degree or relevant work experience required

3-5 years of experience in a similar role

Ability to travel to SHI, Partner, and Customer Events

Experience working in complex Data Center sales opportunities - Intermediate

Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate

Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate

Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate

Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate

Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate

Preferred

Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix