Charles River Laboratories · 1 day ago
Account Manager, DSA (Boston territory)
Wilmington, MA
Full-time
Hybrid
Senior Level
$90K/yr - $110K/yr
5+ years expCharles River Laboratories is an early-stage contract research organization focused on supporting drug development through discovery and safety assessment services. The Account Manager will serve as the primary contact for clients in assigned accounts, aiming to enhance client experience and drive sales growth while managing relationships and account objectives.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Identify upselling and proactively drive portfolio pull-through opportunities to increase total account revenue and CRL share
Understand account development objectives and challenges, providing insights and solutions to drive success
Collaborate with Client Services & Managers for rapid turnaround times on proposals / agreements, lead the negotiation process as appropriate and follow through on sales execution
Manage initial DSA inquires and qualify prospective opportunities for assigned accounts
Effectively utilize CRM (SFDC) to capture customer information to included but not limited to accurate pipelines and effective opportunity management and activity documentation
Work closely with the relevant subject-matter-expert to ensure that the customer has a cohesive and responsive experience throughout the buying journey
Proficient knowledge of competitor profiles and can develop positioning to influence potential new customers
Take part in relevant conference events and trade shows to establish comprehensive pre-set meeting planning and execution
Effectively communicate customer challenges/concerns with all appropriate departments for quality resolution
Prepare and implement a comprehensive account management plan to indicate target opportunities, potential new accounts, expansion of existing accounts and an analysis of competitor share within existing accounts
Collaborate with internal teams to deliver customized solutions that align with client needs
Complete all sales, commercial and portfolio training as required to be fluent in DSA portfolio and ready to present to range of customer personas
Perform all other related duties as assigned
Qualification
Required
Bachelor's degree (B.A. /B.S.) or equivalent in life sciences, sales or related discipline
Minimum five years' experience, preferably in commercial role(s) within life science industry
Excellent communication, negotiation, and presentation skills
Proficient in the use of standard office computer applications (word processing, spreadsheets, presentations, e-mail, familiarity with AI-based tools)
Benefits
Bonus/incentives based on performance
401K
Paid time off
Stock purchase program
Health and wellness coverage
Employee and family wellbeing support programs
Work life balance flexibility
Company
Charles River Laboratories
At Charles River, we are guided by our strong purpose—to create healthier lives—which centers around the patients who rely on the therapeutics we help to develop, the animals in our care, to our planet, and to the passionate and skilled people who are at the heart of our organization and make it all possible.
10001+ employees
H1B Sponsorship
Charles River Laboratories has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (37)
2023 (41)
2022 (41)
2021 (19)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
$1.54BKey Investors
The Foundation for Chemistry Research and Initiatives
2024-06-11Grant· $1.3M
2021-03-23Post Ipo Debt· $1B
2019-10-21Post Ipo Debt· $500M
Leadership Team
James C. Foster
Chairman, President & Chief Executive Officer
C
Chuck Moran
Associate Director, Digital Experiences and Marketing Technology
Recent News
2025-12-09
Company data provided by crunchbase