Inside Higher Ed · 1 month ago
Systems Operations Engineer II
Washington, DC
Full-time
Hybrid
Senior Level
$106K/yr - $118K/yr
7+ years expHoward University is dedicated to contributing to the overall strategic success of its mission through its Talent Acquisition department. The Systems Operations Engineer II is responsible for the design, implementation, maintenance, and optimization of the hospital’s enterprise systems infrastructure, ensuring stability, security, and efficiency across various systems.
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Responsibilities
Manage, monitor, and optimize physical and virtual servers, storage systems, and operating environments (Windows, Linux, and cloud-based systems) for hospital operations
Ensure system uptime, capacity planning, and proactive issue resolution for clinical and administrative systems
Develop and maintain automation scripts for system provisioning, configuration, and patch management
Design and implement resilient and scalable enterprise infrastructure solutions tailored to healthcare needs
Manage identity, access, and authentication systems (e.g., Active Directory, Azure AD, SSO, MFA) with a focus on HIPAA compliance
Support hybrid cloud environments (AWS, Azure, VMware, etc.) and assist with cloud migrations for hospital applications
Collaborate with Information Security to maintain compliance with hospital, state, and federal healthcare data protection requirements (e.g., HIPAA, HITECH)
Implement and monitor security controls, patch management, and incident response protocols for hospital systems
Monitor system performance metrics and logs, analyzing trends to prevent outages affecting patient care
Ensure proper backup, disaster recovery, and business continuity planning for critical hospital systems
Work closely with clinical application, database, and network teams to ensure integrated system performance
Develop and maintain system documentation, runbooks, and operational procedures specific to hospital IT
Provide mentorship and training to junior staff and student technologists
Evaluate emerging technologies and recommend innovations to improve hospital IT service delivery
Contribute to strategic planning for infrastructure modernization and cloud adoption in the hospital setting
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field required
Minimum of 7 years of experience in systems administration, infrastructure engineering, or related roles
Expertise in Windows and Linux server environments
Strong proficiency with virtualization (VMware, Hyper-V), storage (SAN/NAS), and cloud platforms (Azure, AWS)
Experience with automation and configuration management tools (PowerShell, Ansible, Terraform, etc.)
Familiarity with identity management, monitoring tools, and IT service management (ITSM) processes in healthcare
Preferred
Master's degree preferred
Experience in healthcare or hospital environments preferred
Microsoft Certified: Azure Administrator / Solutions Architect
VMware Certified Professional (VCP)
Healthcare IT certifications (e.g., CHIT, HCISPP) preferred
Benefits
Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
Work-Life Balance: PTO, paid holidays, flexible work arrangements
Financial Wellness: Competitive salary, 403(b) with company match
Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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