Veeva Systems · 1 day ago
Systems Architect - Engineering and Product Support Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. The Systems Architect will play a crucial role in ensuring the reliability, scalability, and performance of systems, while collaborating with various stakeholders to design and implement cutting-edge IT solutions.
BiotechnologyCRMEnterprise SoftwareSoftware
Responsibilities
Provide comprehensive architecture plans for multiple cloud-based applications supporting our internal stakeholders across engineering, product support, training and services teams
Partner with stakeholders (business leaders, DevOps, security, infrastructure) to understand application usage, future growth and strategic goals
Recommend specific hardware, software, and methodologies that align with industry best practices, standards, and organizational goals
Oversee the implementation and integration of key business systems
Analyze performance and ensure the applications (GitLab, Jira, Confluence, TestRail, Mattermost), hosted in AWS, meet the scalability and reliability needs of our internal teams
Perform root cause analysis for complex failures and offer modern solutions and tools
Establish metrics to monitor system performance, proactively identify issues and recommend solutions for optimal performance
Identify and troubleshoot performance bottlenecks and reliability issues across the stack
Implement best practices for cloud-based infrastructure, ensuring security, scalability, and cost efficiency
Stay informed about emerging technologies and industry trends including AI to identify opportunities for innovation within enterprise business systems
Create detailed documentation of systems architecture designs, technical specifications, and implementation plans
You want to make the system better every day and are self-driven to learn all that is necessary to provide full-stack diagnostics and determine the root cause of problems
Communicate effectively with engineering and infrastructure teams and describe problems succinctly with sufficient detail
Engage in real-time communication during outages with both technical and non-technical audiences
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, Information Technology or other similar degree, or equivalent work experience
8+ years of working experience as a Systems Architect
2+ years GitLab implementation experience
Strong understanding of computer systems, networking, and data storage
Proven ability to architect scalable solutions across enterprise applications
Experience with AWS and container orchestration tools (e.g., Kubernetes)
Familiarity with infrastructure as code tools (e.g., Terraform, Ansible) and version control systems (e.g., Git)
Independent learner, curious to learn new technologies
Excellent problem-solving skills and the ability to troubleshoot complex issues under pressure
Experience with disaster recovery planning and implementation
Experience with performance tuning of databases and distributed storage systems
Demonstrated history of incident management and leadership ability
Strong attention to detail, goal oriented
Commitment to excellent customer service
Effective communication skills across all levels — whether talking to individual contributors or executives
Preferred
Solid scripting skills; experience with Shell, Bash, Ansible, Python, Go, Ruby, etc
Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Company
Veeva Systems
Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry.
H1B Sponsorship
Veeva Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (60)
2023 (52)
2022 (73)
2021 (55)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
Emergence Capital
2013-10-16IPO
2008-06-05Series Unknown· $4M
2007-02-06Angel· $3M
Recent News
2025-12-07
2025-11-24
2025-11-21
Company data provided by crunchbase