Technical Writer (Technical Publications) jobs in United States
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Vertiv · 2 weeks ago

Technical Writer (Technical Publications)

Vertiv is a global critical infrastructure and data center technology company that ensures customers’ vital applications run continuously. The Technical Writer will be responsible for researching, writing, and editing customer-facing documentation for the KVM & Serial Product Line, collaborating with global teams and managing documentation projects.

Data CenterInformation TechnologyIT InfrastructureTelecommunications
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Responsibilities

Researches, writes and edits various product documentation for advanced technology products
Gathers technical information proactively. Researches available engineering information. Interviews engineers and other technical personnel to ensure the clarity, completeness, accuracy and quality of the documents created
Assembles documentation in correct Vertiv or OEM format, keeping structure, content and organization consistent with established standards and styles
Develops online help, API documentation and Command Reference Guides for software applications per established standards, styles and guidelines
Manages multiple complex project schedules across multiple product lines and businesses simultaneously
Other duties as assigned

Qualification

API documentationTechnical writingMicrosoft Office SuiteAdobe Acrobat DC ProAdobe InDesignMadcap FlareEditing processesMulti-taskingLocalization experienceAI technology familiaritySmartsheetSharePointMicrosoft Power BIClipchampMetrics trackingInterpersonal skillsCommunication skillsAttention to detailTeam player

Required

Minimum of 3 years of related experience with a bachelor's degree in technical writing, professional writing, digital writing/communications, journalism or English is preferred. Equivalent experience may be considered in lieu of a bachelor's degree
Experience with style sheets, style guides and editing processes
Proficiency in the following programs: Microsoft Office Suite, Adobe Acrobat DC Pro, Adobe InDesign, and Madcap Flare (or equivalent experience with a single-source desktop publishing tool)
Experience with writing for software products, especially APIs
Strong interpersonal, communication and editing skills with high attention to detail
Self-motivated with the desire to be a team-player and support team goals and mission
Ability to multi-task in a fast-paced, international team environment with multiple deadlines, multiple time zones, limited resources and constant change

Preferred

Experience with writing for localization and working with international teams
Familiarity with AI technology within the technical writing field
Experience with Smartsheet, SharePoint page creation, Microsoft Power BI and Clipchamp
Experience with tracking metrics and analytics for documentation projects

Company

Vertiv designs, builds and services critical infrastructure that enables vital applications for data centers and industrial facilities.

Funding

Current Stage
Public Company
Total Funding
$1.24B
Key Investors
Starboard ValuePlatinum Equity
2022-10-20Post Ipo Equity
2020-02-10Post Ipo Equity· $1.24B
2020-02-10IPO

Leadership Team

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Giordano Albertazzi
Chief Executive Officer
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Peter Lambrecht
Vice President Sales EMEA
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Company data provided by crunchbase