Outlier AI · 1 month ago
Customer Service Consultant (Remote)
United States
Full-time
Remote
New Grad, Entry Level
$15/hr - $15/hrOutlier AI is a company dedicated to enhancing AI intelligence and safety by partnering with experts to provide high-quality data for AI models. They are seeking a Customer Service Consultant to contribute their expertise in training and refining AI systems, focusing on evaluating AI outputs and addressing user needs with a structured approach.
AnalyticsBusiness IntelligenceData VisualizationDeveloper ToolsSoftware
Responsibilities
Adopt a "user mindset" to produce natural data to meet the realistic needs you have or would use AI for
Use the tool of rubrics to address user needs in a structured way
Evaluate AI outputs by reviewing and ranking reasoning and problem-solving responses from large language models
Contribute across projects depending on your specific skillset and experience
Qualification
Required
Education Bachelor's degree or higher (or currently enrolled)
Analytical and Problem-Solving Skills Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning
Strong Writing Clear, concise, and engaging writing to explain decisions or critique responses
Attention to Detail Commitment to accuracy and ability to assess technical aspects of model outputs
Preferred
Experience in fields like literature, creative writing, history, philosophy, theology, etc
Prior writing or editorial experience (content strategist, technical writer, editor, etc.)
Interest or background in AI, machine learning, or creative tech tools
Benefits
Free access to Model Playground
Flexible schedule and time commitment
No contracts, no 9-to-5. You control your schedule.
Company
Outlier AI
Outlier shut down in 2022, this page remains as a memory of our company and on the resumes of our team. Business intelligence is ready for a change.
Founded in 2015
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$31.7MKey Investors
Emergence CapitalIQTRidge Ventures
2022-05-10Acquired
2020-01-22Series B· $22.1M
2019-05-14Series Unknown
Recent News
BATimes Newspaper
2026-01-15
New Orleans CityBusiness
2025-12-04
Company data provided by crunchbase