Senior Implementations Services Associate jobs in United States
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LogicGate · 1 month ago

Senior Implementations Services Associate

LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, and they are seeking a Senior Implementation Services Associate to drive customer implementation and adoption. The role involves leading customer implementations, building relationships, and providing expert advice on the Risk Cloud platform.

ComplianceCyber SecurityEnterprise SoftwareRisk ManagementSaaSSoftware
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H1B Sponsor Likelynote

Responsibilities

Assist and lead new and existing customer implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
Support project management efforts for all assigned implementations, focusing on time-to-value for our customers
Consult with the customer to deliver the appropriate implementation experience based on each customer’s maturity:
Deploy our out-of-the-box applications
Utilize our application templates as an accelerator to get customers up-and-running quickly, applying configuration changes as needed
Configure highly customized use cases on Risk Cloud based on unique customer requirements
Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible
Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation
Become an expert user on the Risk Cloud platform and effectively speak about the product and our out-of-the-box content and resources, both within LogicGate and externally facing
Collaborate cross-functionally with sales, solution engineering, customer success, and product teams throughout the customers’ journey

Qualification

GRC consultingGRC SaaS implementationRisk Cloud expertiseProject managementCustomer relationship managementCuriosityCommunication skillsOrganizational skillsAttention to detail

Required

2+ years of experience in GRC consulting, GRC SaaS implementation, or as a GRC practitioner
Passion for SaaS applications – able to understand the value and limitations of the Risk Cloud platform, front and back
Great people skills – ability to quickly understand your audience and tailor the right message to them
Ability to manage multiple accounts/priorities at a time – organization, time-management, and attention to detail are critical
A drive to learn and be curious, with the desire to understand our customers' problems and then effectively communicate and demonstrate how Risk Cloud can help

Benefits

Variable compensation plans
Equity options
Flexible health and wellness benefits
Generous PTO
Annual Company Holidays
Health Days
Summer Fridays
Access to LinkedIn Learning
Regular People Leader training
Internal Mentorship Program
Paid volunteer hours
Company-wide charitable activities

Company

LogicGate

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LogicGate is a technology company that offers cyber risk, controls compliance, and enterprise risk management services.

H1B Sponsorship

LogicGate has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (6)
2023 (7)
2022 (7)
2021 (6)
2020 (14)

Funding

Current Stage
Growth Stage
Total Funding
$156.02M
Key Investors
Jump CapitalTechstars
2021-07-28Series C· $113M
2020-12-15Series Unknown· $8.75M
2019-12-17Series B· $24.75M

Leadership Team

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Matt Kunkel
CEO
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Dan Campbell
Co-Founder
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Company data provided by crunchbase