The Bay Club Company ยท 3 weeks ago
Spa Receptionist
Los Gatos, CA
Part-time
Onsite
Entry Level
$16.90/hr - $17.50/hr
1+ years expThe Bay Club Company is seeking a Spa Receptionist who will be responsible for welcoming guests and creating a positive first impression at the Sanctuary Spa. This role involves booking appointments, providing exceptional customer service, and maintaining a clean reception area.
Hospitality
Responsibilities
Greet members and guests upon arrival to Sanctuary Spa
Check guests into the spa & direct them where to go for appointments
Book appointments, provide information about Sanctuary Spa and services
Deliver exceptional service experience to members, guests, and Associates with a goal of retaining guests for repeat business
Operate cash register
Process payments
Manage/handle cash and balance cash drawer each shift
Perform opening and/or closing duties, as required
Answer and transfer phone calls
Assist in maintaining the cleanliness and stock levels of spa lobby, retail displays and Relaxation Room
Assisting with Laundry duties
Communicate timely and follow up, as appropriate
Provide membership sales team with guest/prospect lead contact information
Active participation in required events, required programs, required meetings and required trainings
Maintain cleanliness of Relaxation Room and stock level of items
Assisting with Laundry duties
Qualification
Required
Knowledge of company policies
Ability to read, understand and communicate information and ideas in writing so others will understand
Ability to understand and communicate so others can understand ideas and information
Ability to utilize spa software program and email communication software, such as Microsoft Outlook
At least one year experience in the hospitality industry or related service position preferred
Benefits
Club Membership
Competitive Compensation
Discounts on club services and amenities
Continuing Education
Community Involvement
Paid Time off
Health Insurance
Company
The Bay Club Company
Welcome to the Bay Club. Where Sports, Outdoor Recreation, and an Active Lifestyle Meet.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-07-26Acquired
Leadership Team
Matthew Stevens
President & CEO
Jennifer Steichen
Chief Operating Officer
Recent News
2025-12-09
The Bay Club Company
2025-11-04
The Bay Club Company
2025-10-02
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