Valley Forge Fabrics, Inc. ยท 1 month ago
Testing and Quality Assurance Associate (on-site in Ft Lauderdale)
Valley Forge Fabrics is seeking a Testing and Quality Assurance Associate to join their team in Fort Lauderdale. This role is primarily responsible for fabric and product testing, quality assurance, and ensuring high-quality standards for large-scale hospitality design projects.
Manufacturing
Responsibilities
Collaborates with the internal project teams and outside labs to complete testing requests and ensure accurate test method selection
Operates, maintains, and troubleshoots lab equipment
Prepares, conditions, and tests textile specimens using standard test methods (ASTM, AATCC, NFPA, etc.)
Including, but not limited to the following: Wet/dry Crocking, Washability, Abrasion (Wyzenbeek Method), NFPA 701, Breaking Strength, Seam Slippage, Tongue Tear, Brush Pill, Random Tumble Pill
Evaluates and rates samples, prepares test reports, and uploads results in Salesforce, D365, and other required systems
Ensures all testing requests, cases, and tasks are accurately updated, completed, and closed
Manages communication with internal teams and vendors regarding test results, quality issues, and corrective actions
Prepares and ships samples for third-party lab testing and verifies external flame certificates
Performs inspections, including pinhole checks, model room evaluations, and audits of production and finished goods
Supports active claims by testing specimens and coordinating with Quality to communicate results to customers/vendors
Oversees the quality control process for all products to maintain company and customer standards
Monitors vendors for quality trends, repetitive defects, and overall performance; provides direction for improvements
Conducts ongoing quality audits, records data, issues reports, and ensures corrective actions are shared with appropriate stakeholders
Maintains and updates quality databases, identifies risk trends, and communicates issues to Purchasing and vendors
Manages customer complaints and claims professionally, including direct communication with domestic and international customers
Coordinates with internal teams to resolve product issues and improve processes
Initiates Salesforce Tasks, Requests, and/or Cases for testing, print, estimating, evaluation, etc
Other responsibilities as assigned
Qualification
Required
Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience
Computer skills required: (Microsoft Office; Inventory Software; CRM Software - i.e. Salesforce, Microsoft D365)
Preferred
Background in textiles, performance/quality assurance, fabric test types for the hospitality industry
Benefits
Onsite gym and wellness programs
401(k) with company match
Generous paid time off and holidays
Summer Fridays program
And more!