UNFCU · 2 days ago
AVP Communications
UNFCU is a global not-for-profit financial institution serving the UN community, and they are seeking an AVP of Communications to shape and elevate their communications strategy. The role focuses on enhancing internal engagement, developing a cohesive communications framework, and overseeing both internal and external communications initiatives.
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Responsibilities
Uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors
Evaluate current communication channels and practices, identify opportunities, and lead improvements
Develop and execute a unified communications strategy that enhances internal engagement, transparency, and alignment with organizational values
Counsel the CEO and senior leaders on messaging to ensure clarity, consistency, and a cohesive organizational voice
Direct content creation across key channels, including email, video, digital screens, the intranet, town halls, and major internal events
Oversee corporate and external communications initiatives—such as the annual report, AGM, executive visibility, and crisis communications—while managing external agencies and freelance support
Measure communication effectiveness through data and feedback, refining strategies while ensuring confidentiality, compliance, and data-protection standards
Qualification
Required
15+ years of relevant experience with deep expertise in developing and executing internal communications strategies
Bachelor's degree in Communications, Marketing, Journalism, or a related field; financial services experience strongly preferred
Exceptional written and verbal communication skills, with the ability to craft clear, engaging, and audience-specific messaging
Strong executive presence and proven success advising senior leaders on communication needs and messaging
Skilled in project and workflow management, with experience using Microsoft 365 and tools like Asana, Monday.com, or Workfront
Effective cross-functional collaborator with experience using CMS or intranet platforms and comfort managing related technical elements
Analytical, discreet, and highly professional, with the ability to interpret engagement data and build trusted relationships across the organization
Preferred
Extensive experience in internal and corporate communications, including developing and executing internal comms plans
Collaborative experience working closely with Marketing teams and in financial services communications
Strategic leader with the ability to advise senior leadership
Skilled at shaping communication strategies and implementing plans that align with organizational goals