Hartwig, Inc. · 3 months ago
CNC Preventive Maintenance Sales
Hartwig, Inc. is one of the nation's leading CNC machine tool distributors, seeking a CNC Preventive Maintenance Sales professional. This role is responsible for generating sales opportunities focused on preventive maintenance orders and aftermarket products while ensuring customer satisfaction and optimizing machine performance.
IndustrialIndustrial EngineeringMachinery Manufacturing
Responsibilities
Identifies sales opportunities by understanding customer needs; calls on and schedules meetings with current and prospective customers; acts as the central knowledge base for machine tool optimization offerings
Primary focus is on service sales and PM (preventive maintenance) visits (80% of the time). The secondary focus is on other options such as vibration analysis, ball bar testing & general maintenance to keep customer machines running to factory specifications
Sells upgrades and add-ons to enhance the machine tool, such as LED lighting, surge protectors and preventive maintenance kits
Organizes work and plans activities for the most effective coverage of assigned territory by scheduling PM service technicians to cover the sold PMs and works with the local service manager to keep the technician effectively engaged in daily activities
Prepares and generates quotations; enters orders based on established procedures; creates work orders; schedules all work to be performed
Ensures oils, filters, and any parts needed to complete the job are available
Acts on and resolves customer issues promptly and professionally
Follows up on customer satisfaction with surveys and occasional in person visits
Documents the activities for sales opportunities based on established process
Travel up to 40% in assigned territory
Qualification
Required
Commercial or industrial equipment experience or relevant sales experience
Technical knowledge of service products with ability to educate customers in a professional and persuasive manner in order to sell solutions that support optimization
Balanced temperament in stressful situations
Valid driver's license that allows insurability with the ability to visit customer locations required
Proficiency in Microsoft Office software required
Time management, strong organizational skills, positive customer service attitude, and strong verbal and written communications skills required
Preferred
Previous experience with machine tool service is helpful
Previous experience developing sales territory and the ability to 'close' the sale is helpful
Benefits
Health, dental, vision, life and disability insurances that start the 1st of the month after someone starts
401k program that has a 20% match
Company
Hartwig, Inc.
Founded in 1960, Hartwig, Inc., has become one of the nation’s leading machine tool distributors specializing in machine tool inspection and equipment in the Midwest, Southwest, and Mountain regions.
Funding
Current Stage
Growth StageCompany data provided by crunchbase