Crescent Hotels & Resorts · 1 month ago
Supervisor Maintenance Engineering
Huntsville, Alabama, United States
Full-time
Onsite
Mid LevelCrescent Hotels & Resorts is seeking a Supervisor of Maintenance Engineering. The role involves overseeing maintenance operations, ensuring guest satisfaction, and maintaining safety standards while managing a team and coordinating with various departments.
HospitalityLeisure
Responsibilities
Provide proper orientation and continued training for each associate
Learn and use Company procedures for all aspects of the hiring process, to include, but not limited to, interviewing, hiring, and exit interviews
Provide a weekly walk-through and inspection findings list to all property entities
Ensure that guests can enter and exit the businesses freely and without distracting levels of trash, snow, etc. This applies to all entrances and exits including associate entrances and exits
Address all guest concerns in a friendly and expedient manner, where possible go beyond the guest's expectations for problem resolution; “WOW” them
Assist with the scheduling all work to minimize and/or prevent guest discomfort and maximize the businesses operational abilities. Provide priorities for all associates to assist in providing this high standard of service to our guests
Maintain a highly functional communication level with all department heads to provide for and anticipate their needs
Assist with the development and maintain a continuous Preventive Maintenance Program for both properties, by working with department heads to develop this program and provide follow through
Work with Chief and Assistant Chief Engineer and/or Company representatives, as required, to provide refurbishment and/or Capital Improvement Programs
Maintain all Company owned equipment in top functioning condition. Identify equipment, which may be approaching total failure or uneconomical status for replacement and notify the General Manager immediately of your findings
Control costs in purchasing when arranging for outside services. Provide competitive bids as required for outside work
Monitor all work performed by an outside service to ensure work accuracy and proper billing is made on services rendered. Have a clear understanding of all requirements agreed upon in all service contracts and/or outside service work
Maintain an accurate departmental inventory of supplies and equipment at all times, to prevent waste or misuse of supplies and/or equipment
Provide and maintain a neat and well-organized work area at all times
Learn all Standard Operating Procedures
Ensure the training of all associate's in safety and security Standards
Assign the highest priority in work tasks to safety and/or fire hazards
Ensure the proper and timely reporting of accidents within the department and/or as relates to guests
Attend and participate in all meetings as required by position
Qualification
Required
Provide proper orientation and continued training for each associate
Learn and use Company procedures for all aspects of the hiring process, to include, but not limited to, interviewing, hiring, and exit interviews
Provide a weekly walk-through and inspection findings list to all property entities
Ensure that guests can enter and exit the businesses freely and without distracting levels of trash, snow, etc. This applies to all entrances and exits including associate entrances and exits
Address all guest concerns in a friendly and expedient manner, where possible go beyond the guest's expectations for problem resolution; 'WOW' them
Assist with the scheduling all work to minimize and/or prevent guest discomfort and maximize the businesses operational abilities. Provide priorities for all associates to assist in providing this high standard of service to our guests
Maintain a highly functional communication level with all department heads to provide for and anticipate their needs
Assist with the development and maintain a continuous Preventive Maintenance Program for both properties, by working with department heads to develop this program and provide follow through
Work with Chief and Assistant Chief Engineer and/or Company representatives, as required, to provide refurbishment and/or Capital Improvement Programs
Maintain all Company owned equipment in top functioning condition. Identify equipment, which may be approaching total failure or uneconomical status for replacement and notify the General Manager immediately of your findings
Control costs in purchasing when arranging for outside services. Provide competitive bids as required for outside work
Monitor all work performed by an outside service to ensure work accuracy and proper billing is made on services rendered. Have a clear understanding of all requirements agreed upon in all service contracts and/or outside service work
Maintain an accurate departmental inventory of supplies and equipment at all times, to prevent waste or misuse of supplies and/or equipment
Provide and maintain a neat and well-organized work area at all times
Learn all Standard Operating Procedures
Ensure the training of all associate's in safety and security Standards
Assign the highest priority in work tasks to safety and/or fire hazards
Ensure the proper and timely reporting of accidents within the department and/or as relates to guests
Attend and participate in all meetings as required by position
Company
Crescent Hotels & Resorts
This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.
Founded in 2001
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Metcalf
Chief Operating Officer
Dawn Gallagher
Chief Commercial Officer
Recent News
2026-01-14
2025-11-04
2025-10-28
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