Apartment Management Professionals · 1 month ago
Community Director
Apartment Management Professionals is seeking a Community Director to oversee the daily operations and financial performance of a residential community. This leadership role involves managing leasing, vendor relations, resident satisfaction, and ensuring compliance with regulations while fostering a positive community atmosphere.
Commercial Real EstateProperty ManagementReal Estate
Responsibilities
Oversee the daily operations of the property while ensuring adherence to financial guidelines established by AMP and the Housing Authority of the City of Austin
Ensure all business activities comply with company policies, Fair Housing regulations, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws governing apartment management
Maintain a thorough understanding of the Texas Apartment Application, leasing procedures, and related lease documents, staying informed of any regulatory updates
Partner with Human Resources and Regional Directors to manage the full employee lifecycle, including recruitment, termination, training, performance evaluations, and ongoing development of on-site staff. Responsibilities include onboarding, conducting 90-day and annual performance reviews, approving timesheets, and providing guidance on company policies and procedures
Collaborate with the Regional Manager in developing and managing operational budgets
Ensure timely rent collection and accurate posting of payments, as well as oversee the eviction process for delinquent accounts in accordance with legal requirements
Maintain effective communication with vendors and contractors, managing work schedules, billing, vendor relations, and certificate of insurance compliance
Ensure lease files are complete, accurate, and properly executed
Oversee office operations, ensuring timely opening, cleanliness, and the readiness of model apartments for tours and inspections
Maintain accurate records of all management activities on a daily, weekly, and monthly basis, submitting required reports to the Regional Director as scheduled
Proactively communicate any operational challenges or concerns to the Regional Director in a timely manner
Foster a culture of exceptional customer service, serving as a role model for the on-site team
Stay informed about market trends and industry developments through trade publications and professional organizations
Review and approve all tenant applications to ensure compliance with leasing requirements
Perform additional duties as assigned to support the overall success of the community
Qualification
Required
Minimum of three (3) years of property management experience
High school diploma, GED, or equivalent required
Strong negotiation skills
Exceptional organizational skills with a high level of attention to detail
Excellent written and verbal communication skills, with the ability to effectively engage across digital platforms and in-person interactions
Strong interpersonal skills to foster relationships with a diverse range of stakeholders
Proficiency in Microsoft Office and related software
Ability to stand for extended periods, bend, stoop, squat, kneel, and lift over 20 pounds
Occasional property tours with prospective residents as needed
Preferred
bachelor's degree or equivalent experience
One (1) to three (3) years of management experience
experience with ResMan property management software
Company
Apartment Management Professionals
Apartment Management Professionals is a property management company.
Funding
Current Stage
Growth StageCompany data provided by crunchbase