D1 TRAINING · 1 month ago
Front Desk Member Experience Coordinator
D1 Training is an athletic-based training facility that delivers high-energy workouts for youth athletes and adults. The Member Experience Coordinator is responsible for creating a welcoming environment, managing front desk operations, and supporting membership sales while ensuring exceptional service for all members and guests.
FitnessHealth CareSportsWellness
Responsibilities
Greet members and guests with professionalism and high energy
Answer phone calls, schedule appointments, and respond to inquiries
Process memberships, retail sales, and check-ins
Support sales by guiding prospects through membership options
Keep the front desk and lobby organized, clean, and efficient
Communicate daily with coaches and the General Manager
Provide exceptional service to athletes, parents, and adult members
Handle light administrative tasks and follow-up communication
Maintain D1’s culture, hospitality standards, and member experience excellence
Qualification
Required
Outgoing and comfortable talking to people
Strong communication skills (in-person and phone) english and spanish
Organized, dependable, and detail-oriented
Ability to multitask in a busy athletic environment
Positive attitude with a customer-first mindset
Preferred
Sales or service experience is a plus
Passion for fitness, sports, or helping people succeed
Benefits
Bonus based on performance
Employee discounts
Free uniforms
Paid time off
Training & development
Company
D1 TRAINING
D1 Training is a leading fitness concept that utilizes the five basic tenets of athletic-based training to help people of all ages achieve their sport and fitness goals.
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Princeton Equity Group
2021-11-04Private Equity
Recent News
2025-10-09
2025-09-29
2025-09-12
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