Front Desk Member Experience Coordinator jobs in United States
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D1 TRAINING · 1 month ago

Front Desk Member Experience Coordinator

D1 Training is an athletic-based training facility that delivers high-energy workouts for youth athletes and adults. The Member Experience Coordinator is responsible for creating a welcoming environment, managing front desk operations, and supporting membership sales while ensuring exceptional service for all members and guests.

FitnessHealth CareSportsWellness

Responsibilities

Greet members and guests with professionalism and high energy
Answer phone calls, schedule appointments, and respond to inquiries
Process memberships, retail sales, and check-ins
Support sales by guiding prospects through membership options
Keep the front desk and lobby organized, clean, and efficient
Communicate daily with coaches and the General Manager
Provide exceptional service to athletes, parents, and adult members
Handle light administrative tasks and follow-up communication
Maintain D1’s culture, hospitality standards, and member experience excellence

Qualification

Customer service experienceCommunication skillsBilingual EnglishBilingual SpanishOrganizational skillsSales experienceMultitasking abilityPassion for fitnessPositive attitude

Required

Outgoing and comfortable talking to people
Strong communication skills (in-person and phone) english and spanish
Organized, dependable, and detail-oriented
Ability to multitask in a busy athletic environment
Positive attitude with a customer-first mindset

Preferred

Sales or service experience is a plus
Passion for fitness, sports, or helping people succeed

Benefits

Bonus based on performance
Employee discounts
Free uniforms
Paid time off
Training & development

Company

D1 TRAINING

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D1 Training is a leading fitness concept that utilizes the five basic tenets of athletic-based training to help people of all ages achieve their sport and fitness goals.

Funding

Current Stage
Early Stage
Total Funding
unknown
Key Investors
Princeton Equity Group
2021-11-04Private Equity

Leadership Team

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Will Bartholomew
Founder & CEO
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Company data provided by crunchbase