GI Alliance · 1 week ago
Manager, Office - Urology
Woodbridge, VA
Full-time
Onsite
Mid Level
3+ years expGI Alliance is a growing Medical Practice seeking a passionate and engaged Office Manager. The Office Manager will oversee office operations, manage staff, and ensure a quality patient experience, while also developing operational policies and fostering a collaborative work environment.
Health CareMedical
Responsibilities
Develop and implement operational policies and procedures to ensure the smooth functioning of the Clinic
Supervise and coordinate the activities of clinical and non-clinical staff
Monitor and manage the scheduling of visits and other patient procedures
Ensure that equipment and supplies are maintained, and that there is an adequate inventory
Recruit, hire, and train staff, and oversee their performance evaluations
Foster a positive and collaborative work environment
Provide leadership and professional development opportunities for staff
Coach and train clinical and clerical staff in their roles to ensure proper completion of job function and development of skills
Maintain efficient patient flow
Ensure that patients are checked in and greeted properly by staff
Make certain proper procedures for follow up are adhered to
Ensure patients are routed to correct providers in a timely fashion
Coordinate with front desk and providers to create efficiency in patient flow
Manage timesheets for staff and ensure proper logging of time worked and schedule adherence
Ensure staff completes all office opening and closing procedures
Address any patient questions that may arise as it comes to billing or terms of care
Support staff in communicating practice policy to patients
Provide exceptional customer service, in person and on the phone
Ensure essential supplies are replenished and maintained at appropriate levels
Monitor and order as needed any supplies needed for daily operations
Stay up-to-date with all federal, state, and local regulations and accreditation standards related to clinic
Ensure the clinic’s compliance with all regulatory requirements and standards, including those related to patient safety and infection control
Prepare for and participate in inspections and surveys by regulatory agencies
Implement and oversee quality assurance and improvement programs
Ensure that patient care is delivered at the highest standards, with a focus on safety and patient satisfaction
Address patient complaints and concerns in a timely and appropriate manner
Other duties as assigned
Qualification
Required
High school diploma or general equivalency diploma (GED)
Preferred
Associates or Bachelor's degree preferred
Supervision: 3 years (Preferred)
Medical supervision: 2 years (Preferred)
Medical records: 2 years (Preferred)
Company
GI Alliance
GI Alliance provides comprehensive gastrointestinal care services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$25.27M2024-11-11Acquired
2021-03-18Private Equity· $25.27M
Leadership Team
Paul Berggreen
Chief Strategy Officer
Recent News
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