GI Alliance · 2 days ago
Front Desk Coordinator I
Torrington, CT
Full-time
Onsite
Entry Level
3+ years expGI Alliance is the largest gastroenterology practice in Connecticut, seeking a full-time experienced Front Desk Coordinator for their Torrington Care Center. The role involves providing exceptional patient experience, managing appointments, and ensuring smooth administrative operations within the medical office.
Health CareMedical
Responsibilities
Providing Remarkable Patient Experience: you will be responsible for scheduling office visits, confirming appointments, updating patient insurance and demographic information, answering incoming calls and documenting utilizing Epic EMR
Attention to Detail: Properly compose, process, and follow-up on electronic phone messages and alerts
Team Player: Utilizing EMR, answer any quick questions, which are appropriate for administrative staff
Versatility: Process insurance authorizations when required
Expertise: Monitor schedule of assigned providers, noting and correcting errors as appropriate
Qualification
Required
High School Diploma or Equivalent
Excellent verbal and written communication skills
Strong problem-solving skills
Exceptional interpersonal and customer service skills | 3+ years of professional experience
Prior front desk experience in a medical setting
Microsoft Office: 3 years (Required)
Customer Service: 3 years (Required)
Education: High school diploma or GED
Preferred
Experience with an EMR system is ideal, Epic experience is a plus
EMR systems: 1 year (Preferred)
Minimum of two years of experience in a medical office, front office or scheduling experience preferred
Benefits
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Company
GI Alliance
GI Alliance provides comprehensive gastrointestinal care services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$25.27M2024-11-11Acquired
2021-03-18Private Equity· $25.27M
Leadership Team
Paul Berggreen
Chief Strategy Officer
Recent News
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