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Microsoft · 2 days ago

Cloud Solution Architect, Endpoint - CTJ - Poly

Reston, VA

Full-time

Hybrid

Mid, Senior Level

$106K/yr - $204K/yr

4+ years exp

Microsoft is seeking a Cloud Solution Architect, Endpoint who specializes in cloud-based endpoint management and virtualization solutions. This role serves as a strategic trusted advisor, ensuring customer success through seamless onboarding and adoption of Microsoft's endpoint solutions while driving AI transformation.

Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value

Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Windows 365, AVD, and Intune, securing long-term customer success and renewal

Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization

Accelerate Customer Cloud and AI Endpoint Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey

Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution

Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as endpoint management, virtualization, AI integration, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives

Qualification

Cloud Solution ArchitectureMicrosoft IntuneAzure Virtual DesktopMECM to Intune MigrationTechnical CertificationsCustomer-facing ExperienceSystems AdministrationNetwork OperationsSoftware DevelopmentTechnical Project Leadership

Required

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience

3+ years experience working in a customer-facing role (e.g., internal and/or external) relevant to this role

Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role

The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role

Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination

This position requires successful verification of the stated security clearance to meet federal government customer requirements

You will be asked to provide clearance verification information prior to an offer of employment

This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

This position requires verification of U.S. citizenship due to citizenship-based legal restrictions

Preferred

Bachelors Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

OR Masters Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting

OR equivalent experience

4+ years experience working in a customer-facing role (e.g., internal and/or external)

4+ years experience working on technical projects

Technical certifications in relevant technologies or disciplines (e.g., Azure Architecture and Administration, Microsoft 365 Endpoint Administration, Virtualization Technologies, etc.)

Deep technical expertise in Microsoft Intune, MECM, Azure Virtual Desktop, Windows 365 and Migration from MECM to Intune running at Enterprise-scale

Solid hands-on experience leading technical projects relevant to this role