Thrifty White Pharmacy · 1 month ago
Pharmacy Customer Service Associate
Osseo, MN
Full-time
Onsite
New Grad, Entry LevelThrifty White Pharmacy is seeking full-time Pharmacy Customer Service Associates to assist the Pharmacy team in providing customer service via telephone to pharmacy partners. The role involves handling calls, managing faxes, and assisting customers with inquiries, particularly related to Medicare Part D.
Health CareMedicalPharmaceutical
Responsibilities
Answering incoming phone calls which would include helping with questions, taking refill requests, transferring calls to the appropriate person
Placing outbound calls to different pharmacy partners to follow up on pending items/questions
Indexing and identifying incoming faxes to help ensure timeliness for all pharmacy orders
Sending outbound faxes to different pharmacy partners for various reasons or requests
Assists customers with Medicare Part D questions
Able to learn and implement new and changing technologies on an ongoing basis
Able to maintain flexibility in new or changing work roles and the modification of job responsibilities as required
Good attendance and punctuality is required in order to fulfill the essential job functions
Qualification
Required
availability to work one night a week until 8pm and one weekend per month (Sat & Sun)
comfortable on phones majority of shift
comfortable with sitting for long periods of time
comfortable multitasking between various computer systems
excellent customer service skills
attention to detail
ability to maintain patient confidentiality
at least 18 years of age
high school diploma or equivalent
good attendance and punctuality
Preferred
previous customer service experience
experience with pharmacy and medication terminology
Benefits
Medical
Dental
Vision
Life
401k
Employee Stock Ownership Plan
Paid holidays and vacations
Store discount for you and your family
Company
Thrifty White Pharmacy
Thrifty White Pharmacy is a pharmaceuticals company specializing in medication synchronization and long term care services.
Founded in 1884
1001-5000 employees
H1B Sponsorship
Thrifty White Pharmacy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Anne Brader
CFO
Justin Heiser, PharmD
Chief Operating Officer
Recent News
2025-02-17
Company data provided by crunchbase