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Keck Medicine of USC · 1 month ago

Director-Quality and Performance Improvement

Arcadia, CA

Full-time

Onsite

Lead/Staff, Director/Executive

$148K/yr - $222K/yr

5+ years exp

Keck Medicine of USC is seeking a Director of Quality and Performance Improvement to lead process improvement initiatives at Methodist Hospital. This role involves consulting with management and staff to enhance healthcare value and quality while managing performance metrics and fostering a culture of continuous improvement.

Health CareHospitalService IndustryWellness

Responsibilities

Leads continuous process improvement projects at Methodist Hospital that align with strategic initiatives to achieve better healthcare value and quality, and improve operational, financial and clinical outcomes

Serves as an internal consultant to management, staff and physicians in the areas of process improvement, organizational development, change management, performance monitoring, statistical analyses and communication of process improvement

Provides expertise in successfully applying process improvement methodologies such as lean management, evidence-based programs, and national or state-based initiatives that support best practices

Serves as a project designer, facilitator, and technical expert for teams working on major, complex performance improvement initiatives

Acts as a change agent to foster and support a process improvement culture throughout the organization

Ensures adequate house wide performance of infection control standards and practices in the protection of staff, patients and others on campus, and to reduce harm caused by Hospital Acquired Infections and Conditions. Supports the Infection Control Practitioners to ensure their program is organization-wide, collaborative, standardized and highly reliable

Supports the peer Review functions by implementing technologies and providing highly trained clinical and technology personnel as well as managing the Peer Review Committee Agenda, engaging medical staff in providing feedback, and collaborating with the medical staff in for cause Focused Reviews

Communicates and reports metrics in a manner that is standardized, concise and understandable or varying stakeholders and audiences

Qualification

Process ImprovementData ManagementLean ManagementHealthcare ExperienceStatistical AnalysisProject ManagementChange ManagementInfection ControlClinical AnalyticsCommunication SkillsLeadership SkillsCollaboration Skills

Required

Bachelor's Degree

5 yrs of demonstrated experience in quality/process improvement and data management

3 yrs of overseeing process improvement experience required, preferably in a similar role

Current California Registered Nurse license

Preferred

Master's Degree

Experience in healthcare

Prior experience in applying Lead leader skills and streamlining complex work processes, as demonstrated by successful project goal achievement and sustainment of multiple projects in a healthcare organization

Certified associate in project management

Accredited Certification in Lean Healthcare and/or Six Sigma Black Belt CPHQ