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NELSON Worldwide · 1 week ago

Senior Project Manager - Retail

Cincinnati Metro

Full-time

Hybrid

Senior Level, Lead/Staff

$90K/yr - $150K/yr

8+ years exp

NELSON Worldwide is a company that specializes in architecture and design, and they are seeking a Senior Project Manager to oversee multiple projects within their Retail Practice. The role involves managing project performance, client relationships, and ensuring successful project delivery while fostering a positive team environment.

Building MaterialConsultingLegalReal Estate

Responsibilities

Create and maintain project plans in Deltek Project Planning/Vantagepoint in support of resource planning and accurate revenue projections

Meet weekly with the project team to outline and review work progress, schedule adjusting and effectively communicating changes to teams, consultants, and clients as needed

Participate in local/regional project meetings to review project staffing and resource management

Ensure all direct reports and project teammates are fully utilized, engaging the use of extended teams whenever possible, and coordinating with other Project Managers and Studio Leaders, as necessary

Review and approve teammates’ time sheets for accuracy in terms of recording time on the correct project and project phase

Manage and lead the Key Project Management Functions: Fee, Scope, and Schedule for all required projects

Lead meetings with project team on a regular basis to monitor projects for conformance to project plan, schedules, budgets, and contract

Course correct project and develop a plan of action if the project deviates from the project plan

Develop, lead, and communicate expectations for the project to achieve client satisfaction

Partner with (Senior) Architect/Interior Designer to establish both quantitative and qualitative project goals and objectives with the project team and hold the project team accountable for attaining them

Provide actionable project level guidance to Studio Leader and/or Operations Director and/or Business Leader on project status, staffing requirements, and course correction for projects that are not meeting the project plan (Fee, Scope, Schedule)

Facilitate onboarding of extended teammates to be included in project

Partner with (Senior) Architect/Interior Designer in generating scope of service to be provided by extended teams

Manage the project contract performance and process, understanding the scope, budget, and quality agreed to by the Client

Execute the contract in alignment with approved work plans, schedules, and budgets to attain profitability targets to manage and monitor the project life cycle and financial outcome of the project

Lead or assist the (Senior) Architect/Interior Designer communication with consultants, vendors, and contractors and provide support / confirm they are meeting the project requirements

Assist (Senior) Architect/Interior Designer in scheduling design and QA/QC reviews at each stage of the project

Monitor communication between project team and client to ensure design intent and documentation is within the scope of the contract

Contribute to and offer professional opinion to Leadership Team of the firm regarding current projects, staff, client relationships, etc

Create (or oversee) and issue project notes for internal team as necessary

Create (or oversee) and issue project meeting minutes for distribution to Client and/or Consultants as necessary

Complete timesheet daily, confirming accuracy prior to submission

Complete expense reports timely, confirming accuracy prior to submission

Review and approve teammates’ time sheets and expenses for accuracy in terms of recording time & expense the correct project and project phase

Conduct initial review of drawings, documents, proposals, prior to other reviews ensuring accuracy and completeness and compliance with the contract

Guide teammates in utilizing all NELSON resources within their office, within the team/account, and across the network to deliver quality technical and/or creative design

Maintain and archive electronic project files

Partner with Studio Leader to coordinate training for teammates as needed for Revit, MS Office, rendering software, 3D modeling or any other software needs

Develop and lead the creation of scope of work, schedule a fee for new projects

Create and issue RFP documents for Consultant engagement when necessary

Effectively negotiate contracts with Clients and Consultants under the guidance of NELSON Legal team and Business/Project Delivery Leader

Review contracts and legal issues with NELSON's legal department and Business or Project Delivery Leader

Create and maintain contracts with consultants and Clients, including add services, for the project duration

Review contracts and legal issue with Nelson's legal department

Project Manager is responsible for meeting Key Performance Indicators on all projects, including Effective Multiplier, Gross Margin, Profitability, Realization, and Accounts Receivable

Initiate project set up and input information in to Deltek Vision/Vantagepoint using the project planning and project modules

Manage project using the Deltek Vision/Vantagepoint; complete work plans; including identification of Teammate assignments to skill sets, schedule for completion, project budget, consultants, fees, and labor costs as well as project change notices or other actions taking place on the assigned project

Review with your Project Analyst to ensure projects are being set up appropriately

Manage project invoices and provide draft mark ups monthly within the requested deadline

Review and work with billing team to approve consultant invoices monthly within requested deadlines

Monitor Client payment status to ensure timely payment from Client

If payment extends beyond contract limits notify Studio Leader and/or Business Leader

Lead the engagement as needed

Monitor Consultant payments to ensure payments are made within the Contract limits

Communicate with consultants as to the status of payments

As needed, generate add service agreements for scope of work that is outside of contract

Coordinate fee if required by consultants

Update and maintain within Deltek/Vantagepoint

Function as the primary Client contact through all phases of the project

Maintain positive client relationships throughout project

Keep Client apprised of project progress on regular basis

Assist Client in obtaining bids and awarding construction contracts if required

Foster relationships with Clients, Vendors, Brokers, Consultants etc. and engage with them on a personal level as well as work to gain their confidence

Support business development initiatives set forth by the practice leadership team

Make recommendations to practice leadership regarding quantity, complexity, and diversity of future projects they feel are necessary for consideration

Maintain a robust professional network of Clients, Consultants, Vendors and Contractors to foster a diverse bench for relationship-based work

Maintain long-term Client relationships

Develop work plans, fee proposals and project schedules in response to RFP’s and other opportunities

Nurture professional relationships with Clients on an ongoing basis to assist with business development for the firm

Participate as requested in meetings with leadership team to share ideas regarding existing and overall organization, business development opportunities, position in the marketplace, etc

Participate in new project interviews to present NELSON capabilities, particularly related to project delivery, as requested

Active participation in a professional organization encouraged, but not required

Build emotional engagement amongst teammates within the project team

Proven ability to mentor and grow teammates across diverse skillsets

Encourage communication with all levels of the team

Support the team; be approachable, supportive, and encouraging

Collaborate with other teams when necessary

Effectively manage Teammates to maintain positive interaction, while ensuring the highest product quality, meeting client expectations on budget and on time

Participate in interviews and recruiting of professional staff as requested

Enhance the work and careers of Teammates through continuous training, support, and mentoring including project management, contract understanding, project planning, invoicing, and an understanding of how the project financial goals fit into the overall financial health of the firm

Work alongside (Senior) Architect/Interior Designer and Studio Leader to schedule teammates, etc. with success; respecting each other’s responsibilities to achieve desired outcomes

Provide consistent and constructive feedback to Designers, Architects, etc. and assist the (Senior) Architect/Interior Designer and Studio Leader by providing Teammates with opportunities to achieve professional goals

Contribute as a leader, on an as-needed basis relating to individual performance & development within the project team

Embrace specific steps to create, develop, and promote a diverse workforce and inclusive environment

Qualification

Deltek Vision/VantagepointContract AdministrationConstruction AdministrationProject ManagementRevitAutoCADClient Relationship ManagementLEED GuidelinesCommunication SkillsTeam LeadershipProblem SolvingTime Management

Required

Ability to lead the practice's most complex or large projects (in scope and/or fee)

Proven track record of successful project delivery, including: Outstanding Client satisfaction, Outstanding documentation quality, Proficient in meeting all project KPIs on a regular basis

Advance knowledge of Deltek Vision/Vantagepoint

Advance knowledge and experience across the construction admin phase

Advanced knowledge and experience managing a variety of consultants from many disciplines

Advance contract experience and knowledge

Knowledge of design, trends, construction methodology, materials application, and manufacturer-supplier appropriateness

Knowledge of design techniques, tools, and principals involved in production of precision technical plans, drawings, and models

Knowledge of sustainability, integrated design, and LEED guidelines

Ability to 'salvage' troubled Clients, accounts, and/or projects

Knowledge of building codes and regulations, Life Safety codes, building systems, and ADA requirements

Proficiency in contract administration

Proficiency to organize, prioritize and effectively meet deadlines and provide high quality service to clients

Understanding of Revit, AutoCAD/Architectural Desktop

Working knowledge of AIA Documents and other contract types

Writing skills to develop proposals to Clients with a clear understanding of scope of work and fee

Contract understanding, including terms and conditions, and best practices for contracting with Clients and Consultants

Bachelor's degree in Interior Design or Architecture from an accredited University plus: 8+ years' experience in Interior Design or Architecture, or equivalent combination of education and experience

Preferred

Understanding of NewForma and BlueBeam Revu preferred, but not required

Architectural registration or NCIDQ Certification preferred, but not required

Benefits

401(K) plan with company match

Full health benefits including medical, dental, and vision

Wellness program with rewards for healthy activities

Pet Insurance

Opportunities for career advancement

Paid time off and holiday pay

Paid parental leave

Flexible working schedules and work from home options based on client’s needs

Professional Development including discretionary support and reimbursement for registrations, certifications, and membership to a professional organization

Company

NELSON Worldwide

NELSON is an award-winning firm delivering architecture, interior design, graphic design, and brand strategy services that transform all dimensions of the human experience, providing our clients with strategic and creative solutions that positively impact their lives and the environments where they work, serve, play, and thrive.

Founded in 1977

Minneapolis, Minnesota, USA

1001-5000 employees