OneMain Financial · 2 weeks ago
Associate Director Digital Product Manager, Insurance (Optional Products)
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$150K/yr - $180K/yr
8+ years expOneMain Financial is the largest non-bank lender in the U.S., proudly serving millions of customers with safe, affordable, and transparent installment loans and credit cards. They are seeking a Digital Product Manager, Insurance to own the digital strategy, roadmap, and execution for optional insurance products, focusing on enhancing customer experiences across digital platforms.
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Responsibilities
Own the end-to-end digital insurance journey, including the sale process, claims experience, and servicing interactions across mobile and web
Partner with the Originations and Servicing product teams to identify friction points and define cross-team digital improvements
Define and deliver a digital roadmap for insurance, setting milestones, success metrics, and OKRs aligned to business and customer outcomes
Work closely with scrum teams to groom backlogs, define user stories, support sprint planning, and ensure timely delivery of high-quality features
Collaborate with Insurance Technology team to modernize systems, enhance process automation, and integrate new digital capabilities
Leverage data and analytics to measure funnel performance, claims utilization, and operational efficiency; use insights to drive iterative improvements
Champion the customer experience, ensuring digital insurance touchpoints are simple and transparent
Partner with Operations, Compliance, and Legal teams to ensure all insurance experiences meet regulatory and operational standards
Qualification
Required
8-10+ years of experience in digital product management, with demonstrated ownership of complex, customer-facing digital products
Background in digital insurance experiences, including insurance sales flows, policy servicing, claims, or insurance systems modernization
Experience working closely with design and engineering teams to optimize digital journeys through discovery, delivery, and post-launch optimization
Strong understanding of product discovery, experimentation, A/B testing, and KPI-driven optimization
Proven ability to operate in agile environments, partnering with scrum teams through sprints, milestones, and release planning
Strong analytical, communication, and stakeholder management skills in highly regulated environments
Bachelor's degree in Business, Engineering, or a related field; advanced degree a plus
Preferred
Experience developing or optimizing optional insurance offerings, such as credit insurance, debt protection, GAP, or ancillary insurance products
Familiarity with workflow automation, document management, and GenAI-driven process improvements
Familiarity with experimentation frameworks, analytics tooling, and customer journey optimization techniques
Background working in highly regulated industries with cross-functional compliance requirements
Prior experience driving integration across multiple product lines or business units
Benefits
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Company
OneMain Financial
OneMain Financial has been offering responsible and transparent loans for over 100 years.
10001+ employees
H1B Sponsorship
OneMain Financial has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2.9B2025-03-13Post Ipo Debt· $600M
2024-11-04Post Ipo Debt· $900M
2018-01-04Post Ipo Secondary· $1.4B
Leadership Team
Doug Shulman
Chairman and Chief Executive Officer
Recent News
2026-01-13
2025-11-08
2025-10-29
Company data provided by crunchbase