Escrow Assistant in-office jobs in United States
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First American Financial Group, Inc. · 3 weeks ago

Escrow Assistant in-office

First American Financial Corporation is a leader in title insurance and settlement services, dedicated to a people-first culture. The Escrow Assistant will support the Escrow team by managing various administrative and customer support tasks, playing a crucial role in the home ownership process.

Customer ServiceFinancial ServicesLending

Responsibilities

Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
Communicate regularly with customers during the escrow process flow
Interpret various agreements as they relate to escrow closings
Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

Qualification

Escrow process knowledgeCustomer supportMS Office suiteOrganizational skillsVerbal communicationWritten communicationProblem solvingTeam collaboration

Required

Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal teams and external customers
Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
Thrives in contributing to a team working together to deliver beyond customer expectations
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
High school diploma or equivalent

Preferred

2+ years of escrow-related experience preferred

Benefits

Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan

Company

First American Financial Group, Inc.

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