Apply on Employer Site

PHI Air Medical · 1 day ago

Credit Resolution Specialist III

Phoenix, AZ

Full-time

Onsite

Senior Level

5+ years exp

PHI Air Medical is the leading air ambulance provider in the United States, committed to providing top-tier emergency medical services. The Credit Resolution Specialist III will research credit balance accounts, prepare refund packets, and follow up with payers and patients to ensure proper refund processes are followed.

Air TransportationHealth CareMedical

Responsibilities

Research credit balance accounts to determine proper balance and credit notification to payers

Research and review of proper contractual and allowable adjustments

Follow up with payers and patients for proper address and payee addresses

Prepare refund packets to payers and patients

Call insurance companies regarding refund requests with the ability to obtain additional information

Review accounts for proper posting of payments

Prepare approved refund spreadsheet for executive review and approval

Call patients and/or estates to determine proper refund address and verification

Qualification

Medical billing experienceMicrosoft Office proficiencyData analysis knowledgePayment processing experienceMulti-tasking abilityDetail orientedTeam playerProblem solving

Required

Must have completed high school diploma (or GED equivalent) and have a minimum of 5 years of previous experience in medical billing/collections with a progressive increase in complexity and responsibilities

Must have knowledge of general office procedures using office equipment

Must have PC skills and demonstrated proficiency in Microsoft Office Word, Excel and medical billing software

Must have prior experience with email and using the internet

Detail oriented with the ability to multi-task

Proficient in understanding accounts receivable and or have an extensive background in payment posting

Must be able to pass a pre-placement drug test and background screen

This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act