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FactSet · 4 days ago

Client Solutions Associate - Youngstown, OH (June 2026)

Youngstown, OH

Full-time

Onsite

New Grad, Entry Level

$50K/yr - $56K/yr

FactSet is a global provider of flexible data and software solutions for investment professionals. The Client Solutions Associate role focuses on building client relationships, promoting product usage, and providing training to ensure smooth user onboarding while acting as an advocate for clients' needs.

AnalyticsFinanceFinancial ExchangesFinancial ServicesInsurTechSoftware

Culture & Values

No H1B

Responsibilities

Partner with clients to understand their business and investment processes and provide solutions using FactSet products

Provide support for FactSet applications and create custom FactSet models, screens, and automated processes

Plan and lead product trainings in client offices and at training seminars

Qualification

Finance knowledgeClient relationship managementAnalytical skillsMicrosoft OfficeLearning new technologyVerbal communicationWritten communicationTeam collaborationProblem-solving

Required

Experience or desire to be client facing in a support role

Proficient at learning and using new technology

Exceptional verbal and written communication skills

Ability to build relationships and work on teams

Strong analytical and problem-solving abilities

Strong knowledge of Microsoft Office with Excel skills

Bachelor's Degree Conferred by June of 2026

For U.S. locations, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred

Strong interest in Finance and/or FinTech

Client centric mindset

Desire to collaborate across teams to create unique and innovative solutions

Benefits

The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, creative minds that value collaboration and welcome your new ideas to the table

A 6-month long foundational training program that equips you with a strong understanding of FactSet’s business and its clients, and facilitates a long-term career path with FactSet

As a member of our client-facing team, you’ll experience the autonomy and trust needed to make your mark, contribute to the success of our clients, and have a direct impact on FactSet’s business

Career progression planning and a focus on professional development, complete with dedicated time each month for online learning seminars, and networking

A social community dedicated to volunteerism, intramural sports, and team-building events

Business resource groups designed to cultivate an inclusive environment for all