Dayforce · 2 days ago
Services Technical Consultant
United States
Full-time
Remote
Senior Level
$67K/yr - $120K/yr
5+ years expDayforce is a global human capital management company that provides a unified Cloud HCM platform. The Services Technical Consultant will guide clients through the lifecycle of delivering third-party flat file integrations as part of HCM implementations, ensuring a positive go-live experience by coordinating with key stakeholders and managing multiple projects concurrently.
Computer Software
Responsibilities
Provide consulting services to clients
Translate client requirements into flat file requirements
Meet with offshore teams to review the mapping document for file development
Manage internal (Project Managers, Project Sponsors, Service Consultants, Mappers) and external (Clients and Vendors) stakeholders to achieve export file deliverables
Identify and communicate risk
Analyze export files and research the cause of the issue to determine course of action
Responsible for the end-to-end management of delivering export files
An ability and willingness to travel to customer sites as needed (up to 25%) is required
Access to a stable internet connection in a quiet and private environment is required
Qualification
Required
Bachelor's degree or equivalent experience
5+ years of experience in human capital management consulting
Client relationship acumen
Ability to engage with multiple projects & clients concurrently and manage priorities
Excellent organizational, communication, collaboration, and consulting skills
Ability to lead and facilitate client workshops and sessions
Ability to relay technical concepts to clients in clear and concise business language
Understanding of common human capital management (HCM) business practices
An ability and willingness to travel to customer sites as needed (up to 25%) is required
Access to a stable internet connection in a quiet and private environment is required
Preferred
Project management exposure
Experience with software in a SaaS / Cloud computing environment including experience with HRIS Systems
Good working knowledge of payroll contribution, benefits eligibility, and HR files
Ability to read a technical specification from a vendor and analyze vendor feedback
Benefits
Excellent time away from work programs
Comprehensive wellness initiatives
Recognition through competitive pay and benefits
Volunteer days
Dayforce Cares
Company
Dayforce
Dayforce makes work life better.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jeremy Johnson
Chief Financial Officer
Aimee Melgar (she/her)
VP, Global Partner Strategy and Programs
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