eComSystems · 1 month ago
Production Project Manager
eComSystems is seeking an organized and highly communicative Project Manager to lead a high-volume production team serving a major national client. The PM will manage client relationships, oversee production schedules, and ensure timely delivery of projects.
Responsibilities
Client Relationship Management: Manage the relationship with key client representatives and communicate directly with assigned retailers regarding project timelines, requirements, asset collection, and project status
Workflow Oversight: Manage a detailed weekly and daily production schedule for all assigned circulars and digital ads, ensuring all deadlines are met and proactively mitigating resource conflicts
Intake & Handoff: Collect all ad planners, pricing updates, and creative assets. Translate these materials into a formal, structured brief for the Production Coordinator, serving as the essential first handoff
Quality & Review Cycle: Oversee the proofing cycle, manage client submissions, and ensure all final client approvals are secured before the file is marked ready for final output
Problem Resolution: Act as the first point of escalation for all production issues, protecting the specialized Production Coordinator and Artists from external noise and distractions
Reporting: Track and report production status, efficiency metrics, and potential risks to the Director of Creative Services
Qualification
Required
3+ years of project management or account management experience, preferably in high-volume, deadline-driven advertising or retail production
Demonstrated experience managing complex, weekly production cycles (e.g., circulars, weekly ads) for large clients
Exceptional verbal and written communication skills with the ability to manage client expectations and provide clear, decisive instructions
High proficiency with project management software (Kanban-style preferred) and tracking tools
Preferred
Experience or exposure to data-driven design platforms (AdStudio) is a plus
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
eComSystems
eComSystems OmniStudio™ platform provides organizations of all kinds with the ability to track data through their DataStudio program, and quickly and easily create and deliver localized messaging, promotions, and information to any audience, through print, digital, social, web, email, mobile, and other methods.