Techmate · 4 weeks ago
Full Time IT Support - 4 Month Contract
Techmate is a pioneering On-Demand, Technical Support Platform built for the distributed workforce. They are seeking freelancers/consultants for an on-site IT Support assignment to assist end users and handle various technical tasks.
Information TechnologyIT InfrastructureIT ManagementSoftwareTechnical Support
Responsibilities
Installation of workstations
Assisting end users with onboarding and the provisioning process
End-user technical support for executive level individuals, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, technical support on commonly used applications and devices, as well as some security functions such as password resets, etc
Experience with copying/restoring end user data files, migrating Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, PXE boot, etc
MDM using Intune and/or AirWatch
Basic networking, rack/stack/patch, remote hands support, etc
Experience working with cloud-based applications for AD (active directory), domains, group policy, etc
E-mail, A/V conferencing (Teams, Google Meets, etc.), VoIP device replace and configuration
Support of enterprise solutions including Microsoft Office365, Exchange email, Anti-Virus software, etc
Qualification
Required
5+ years support experience in an enterprise environment using Windows and some Apple/Mac hardware
Application support for Microsoft Office365, Document Management, SharePoint Online and Exchange Online
Working knowledge of Azure, Intune, and other cloud based services
Operating Systems: Windows Server, Mac OS X (Server/Workgroup Manager), iOS and Windows 7 through 10
Xerox, Canon, HP printer installation, local/network configuration and print management
Excellent verbal and written communication skills
Ability to effectively operate independently as well as in a team environment
Ability to lift heavy objects up to 50 lbs
Benefits
Flexible work schedule! Hours/Shifts are during business hours, Monday - Friday.
Competitive compensation and 2hrs. minimum pay on all assignments.
Job related expense reimbursement.
Company
Techmate
Techmate is a leading provider of on-demand, on-site IT support designed to enhance the capabilities of corporate IT teams, especially in distributed and satellite office environments.
H1B Sponsorship
Techmate has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
$3.28MKey Investors
Bread and Butter VenturesY Combinator
2022-05-27Series Unknown· $1.98M
2020-07-29Seed· $1.2M
2020-02-10Pre Seed
Recent News
GFR Fund
2023-09-27
SEC
2022-05-31
Company data provided by crunchbase