Phone Banker, Credit Union Customer Service Rep jobs in United States
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State Credit Union ยท 1 month ago

Phone Banker, Credit Union Customer Service Rep

positionColumbia, SC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

SC State Credit Union is seeking a Full Time Customer Service Representative to join their dedicated team in Columbia, South Carolina. The role involves assisting members with inquiries and transactions, delivering exceptional service, and fostering customer loyalty in a supportive environment.

Financial ServicesVenture Capital

Responsibilities

Assisting members with their inquiries and transactions
Addressing member needs efficiently
Engaging with members over the phone
Delivering personalized service
Collaborating with team members to enhance service delivery
Updating knowledge of products and services
Nurturing relationships and fostering customer loyalty

Qualification

Verbal communicationWritten communicationActive listeningEmpathyProblem-solvingProfessional demeanorAdaptabilityTime managementOrganizational skills

Required

Strong verbal and written communication skills
Active listening skills
High level of empathy
Problem-solving abilities
Professional demeanor
Adaptability
Time management skills
Organizational skills

Benefits

Comprehensive benefits package that includes Medical, Dental, Vision, Prescription and Life Insurance
401K with employer matching contributions
Tuition Reimbursement
Federal Reserve Banks Holiday Schedule
And more!

Company

State Credit Union

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Founded in 1952, State Credit Union operates solely for the benefit of its members.
dateFounded in 1952
location
Scarborough, British Columbia, CAN
people-size201-500 employees
web-link
http://scscu.com

Funding

Current Stage
Growth Stage

Leadership Team

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Jarad Fields
Chief Technology Officer
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Dara Carrico, CPA, CMA
CFO
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Company data provided by crunchbase