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Kaiser Permanente · 4 weeks ago

Senior Director Product Management (Patient Engagement Technologies)

Pleasanton, CA

Full-time

Onsite

Director/Executive

12+ years exp

Kaiser Permanente is a healthcare organization that is seeking a Senior Director of Product Management for Patient Engagement Technologies. This role involves leading product management efforts to enhance patient participation in their healthcare journey, overseeing product strategy, roadmaps, and collaboration with various stakeholders to ensure successful product development and adoption.

Health CareHospitalMental HealthNon ProfitPersonal Health

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Oversees the operation of multiple units and departments by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; engaging strategic, cross-functional business units to champion and drive support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; anticipating and removing obstacles that impact performance; addressing performance gaps and implementing contingency plans accordingly; ensuring products and/or services meet customer requirements and expectations while aligning with organizational strategies; serving as a subject-matter expert and trusted source to executive leadership; and providing influence and consultation in the development of the larger organizational or business strategy

Models and drives continuous learning and maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives; overseeing the recruitment, selection, and development of talent; motivating and empowering teams; building organizational capacity and grooming high potentials for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance and leadership when difficult decisions need to be made; and ensuring performance management guidelines and expectations drive business needs

Directs team(s) in defining product strategy and vision, and oversees product roadmaps from ideation to launch across multiple functional areas by driving and approving decisions on new products or enhancements to bring to market; reviewing the evaluation of potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements; ensuring the provision of an end-to-end holistic view of how specific business processes and internal system configurations impact the user experience; reviewing and selecting business cases for new products, improvements to existing products, and/or business ventures; defining, overseeing, and avoiding technical debt as appropriate; managing product and operational budgets; ensuring documentation clearly communicates customer/stakeholder needs to the product team; and partnering with team members to clarify features and requirements as necessary

Provides direction and oversight to product team(s) and influences diverse stakeholder groups across the organization throughout the product management life cycle by driving the resolution of inter-squad, cross-product and external dependencies, roadblocks and constraints; building and leveraging partnerships with operations teams and market stakeholders to support product adoption; overseeing the development of strategic training efforts to build readiness for production support and operational readiness teams; leading feature demos for executive stakeholders; providing advanced product expertise, peer training, and consultation as appropriate; ensuring adherence to enterprise compliance standards; and managing technology risks as appropriate

Directs the internal and external discovery for new and existing products by leveraging partnerships with key stakeholders to identify business needs; ensuring the identification and selection of best in class marketplace innovation; overseeing prototyping and validation with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and ensuring learnings are funneled to the product roadmap

Oversees the ongoing tracking of outcomes, financials, and key performance indicators by reviewing KPIs and performance metrics (e.g., speed, quality, etc.); reviewing key metrics and verifying KPI alignment; and directing the development and maintenance of ad hoc reports, status updates, and presentation decks for key stakeholders and executive leadership

Directs and oversees product team members to ensure the resolution of user problems for complex and high impact issues by ensuring the work backlog is prioritized and balanced across new development, non-functional requirements, and technical work (e.g., maintenance, support, technical debt, etc.); and overseeing competitive and user research/testing, experimentation, and design thinking initiatives

Qualification

Product ManagementStrategic PlanningAgile MethodologiesBusiness Case DevelopmentStakeholder ManagementBudget ManagementUser Experience ResearchPerformance Metrics TrackingTeam LeadershipCross-functional Collaboration

Required

Bachelors degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field and minimum twelve (12) years experience in product management, project management, IT consulting, product development or support, business/system analysis, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement. Advanced degrees may be substituted for a portion of the work experience requirements

Minimum six (6) years experience working in product management, including product discovery and developing short-term and long-term product strategies

Minimum two (2) years experience developing and validating business cases, including identifying value of investment projects

Minimum three (3) years experience working with agile teams, including familiarity with scrum ceremonies and agile best practices

Minimum four (4) years experience in strategic planning and building product roadmaps

Minimum five (5) years supervisory experience managing direct reports

Four (4) years experience managing operational or project budgets

Preferred

Master's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field

Five (5) years stakeholder management experience

Company

Kaiser Permanente

Glassdoor3.9

Kaiser Permanente is a health organization that offers disease prevention, mental healthcare, and chronic disease management services.

Founded in 1945

Oakland, California, USA

10001+ employees

https://healthy.kaiserpermanente.org

H1B Sponsorship

Kaiser Permanente has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (1)