Campbell Oil Company | BellStores, Inc. · 1 month ago
Dairy Queen Assistant Manager - Bolivar DQ
Bolivar, OH, USA
Full-time, Part-time
Onsite
Entry, Mid Level
1+ years expCampbell Oil Company | BellStores, Inc. is seeking an Assistant Manager for their Dairy Queen location. The role involves managing restaurant operations, ensuring quality service and cleanliness, and training hourly employees to meet business goals.
Retail
Responsibilities
Manage entire operation of DQ restaurant during scheduled shifts
Maintain critical Dairy Queen standards for product and service quality, restaurant cleanliness and sanitation, and speed of service
Assist in the execution of the restaurant’s business plan as directed by the DQ Grill and Chill Manager
Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant
Ensure guest service in all areas meets company standards
Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained
Accurately complete designated duties such as inventory control, ordering of products, cash control
Assist in optimizing profits by controlling product and labor costs
Communicate and oversee the execution of product promotions
Staff, train and develop hourly employees through hiring, orientations, ongoing feedback, use of Training materials, establishment of performance expectations and by conducting performance reviews
Prepare hourly employee schedules to meet the staffing requirements for each day part as determined by the DQ Grill and Chill Manager
Expected to exercise good judgement in decision-making and reporting issues to the DQ Grill and Chill Manager
Perform other duties and responsibilities as requested by the DQ Grill and Chill Manager
Manage the operation of restaurant through the development and growth of staff, sales and profitability in accordance with established company standards, policies and procedures
Assist in the success of the restaurant by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness
Maintain a positive working relationship with all restaurant employees to foster and promote a cooperative and pleasant working climate, which will be conducive to maximize employee morale, productivity and efficiency
Communicate all significant issues, both positive and negative, with DQ
Qualification
Required
High School diploma or equivalent required
Qualified DQ candidates must have excellent customer service and employee relation skills
Must be detail oriented with the capability to oversee restaurant operations and multiple areas simultaneously in a fast paced environment
Must be able to perform under pressure in a high volume Dairy Queen restaurant including moving and responding quickly for long periods of time
Interact with the public and co-workers constantly during shifts
Must be able to work in and out of different temperature ranges
Capability to stand for long periods of time
Ability to lift up to 50 pounds
Must have excellent customer service skills
Exhibit good manners, proper personal hygiene, positive attitude, and promptness
Preferred
One to three years of management in a high volume restaurant preferred
QSR experience strongly preferred
Company
Campbell Oil Company | BellStores, Inc.
BellStores is not your typical convenience store.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase