Sr. Lead Program Manager, Field Service Materials Management jobs in United States
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Rivian · 3 weeks ago

Sr. Lead Program Manager, Field Service Materials Management

Rivian is an innovative automotive company focused on sustainable transportation solutions. The Sr. Lead Program Manager, Field Service Materials Management is responsible for defining the Service Center Parts and Materials Logistics Model, ensuring efficient inventory and control processes, and driving improvements in onsite inventory accuracy and materials flow.

AutomotiveElectric VehicleManufacturingTransportation
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H1B Sponsor Likelynote

Responsibilities

Drive Operational Response & KPI Strategy: Partner with Field Directors and Regional Leadership to establish new key performance indicators (KPIs) and operational benchmarks. Actively drive operational pivots and process improvements in response to these metrics, ensuring a dynamic feedback loop that turns performance data into immediate field action rather than just reporting on it
Orchestrate Strategic Decision Forums: Facilitate high-impact decision-making forums between Field Leadership and Senior Parts & Supply Chain Executives. Focus this rhythm on critical strategic pivots, resource investment, and long-term roadmap alignment, ensuring that the highest levels of the organization are synchronized on field service priorities
Own the Field Materials Operating Model: Define the long-term strategic vision for Service Center materials logistics, focusing on inventory control, material handling, and technician-facing availability of parts, tools, and equipment
Architect the Field Materials Playbook: Design, document, and continuously iterate the global, architectural framework and standards (SOPs) for field-based materials management
Act as the Strategic Partner & Liaison: Serve as the dedicated, single point of accountability and trusted partner for Supply Chain, Procurement, Tooling, and Digital/IT, focusing on strategic alignment and long-term requirement definition, not day-to-day issue triage or escalation management
Drive Service-Facing Systems Roadmap: Partner with Digital/IT to pioneer and champion the strategic roadmap, defining architectural and high-level requirements for inventory management systems that provide superior accuracy, visibility, and user experience for the front line
Lead Cross-Functional Programs & Excellence: Take full ownership of program managing all complex, joint Service and HQ initiatives, driving consensus and defining global standards for enablement programs that improve compliance, performance, and efficiency

Qualification

Inventory ManagementLogistics OperationsProgram ManagementOperational Process DesignData AnalysisCross-Functional LeadershipSupply Chain ManagementEngineering DegreeCommunication SkillsProblem Solving

Required

8+ years of progressive experience in a senior materials operations, logistics, or program management role, with a strong focus on inventory management, equipment control, and field operations
A proven track record of successfully managing complex, cross-functional programs and influencing senior stakeholders without direct reporting authority
Exceptional ability to synthesize complex information, resolve functional conflicts, and drive strategic consensus across disparate teams (Field vs. HQ)
Deep, practical knowledge of inventory management systems (WMS/IMS) and operational process design
Bachelor's degree in Supply Chain Management, Engineering, or a related field

Benefits

Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.

Company

Rivian is an automotive technology company that develops products and services to advance the shift to sustainable mobility.

H1B Sponsorship

Rivian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (70)
2023 (54)
2022 (79)
2021 (21)

Funding

Current Stage
Public Company
Total Funding
$21.93B
Key Investors
Volkswagen GroupUS Department of EnergyIllinois Department of Commerce & Economic Opportunity
2025-06-30Post Ipo Equity· $1B
2024-11-25Post Ipo Debt· $6.6B
2024-05-02Grant· $827M

Leadership Team

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Robert Scaringe
Chief Executive Officer
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Claire McDonough
Chief Financial Officer
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Company data provided by crunchbase