BISSELL Homecare, Inc. · 4 days ago
Manager - Trading Partner and B2B Technology
Grand Rapids, MI
Full-time
Onsite
Senior Level
7+ years expBISSELL Homecare, Inc. is seeking a Manager for their global Trading Partner and B2B technology strategy. This role involves leading a team focused on Electronic Data Interchange (EDI) and ensuring seamless integrations across global operations to enhance business growth and customer satisfaction.
Manufacturing
Responsibilities
Lead and manage a global team of EDI professionals, ensuring operational excellence and alignment with business priorities
Oversee the design, implementation, and ongoing management of EDI integrations with customers, suppliers, and 3PL partners
Serve as the primary liaison with external EDI vendors and partners, including contract negotiation, service level management, and performance oversight
Provide strategic thought leadership on EDI technology, ensuring solutions are scalable, cost-effective, and aligned with enterprise architecture
Partner with Supply Chain, Customer Service, and Commercial teams to ensure EDI capabilities support seamless order-to-cash, logistics, and fulfillment processes
Develop and enforce standards for onboarding, testing, and supporting new trading partners globally
Ensure compliance with global data security, privacy, and regulatory requirements related to data exchange
Establish metrics and reporting on EDI performance, trading partner satisfaction, and operational efficiency
Identify opportunities to optimize EDI processes, enhance automation, and introduce best practices across the enterprise
Coach, mentor, and develop team members to build deep expertise and career growth opportunities
Qualification
Required
Degree minimum: Bachelor's degree in Information Systems, Computer Science, Supply Chain, or related field
Experience level: 7-10 years of progressive IT or Supply Chain technology experience, with 3-5 years managing teams
EDI Experience: Strong track record managing EDI technology and trading partner relationships on a global scale
Proven experience managing global EDI solutions and trading partner connectivity
Strong vendor and contract management skills
Excellent communication and stakeholder management abilities
Strong knowledge of system integration, APIs, and data exchange standards
Demonstrated ability to lead cross-functional initiatives involving IT, Supply Chain, and Customer Service
Strong analytical and problem-solving skills with focus on continuous improvement
Ability to coach, mentor, and develop high-performing teams
Preferred
Experience with EDI standards such as EDIFACT, X12, and Tradacoms
Experience with Justransform, GoAnywhere, and Cleo (or equivalent secure file transfer and EDI integration platforms)
Knowledge of other EDI platforms (e.g., 1 EDI Source, IBM Sterling, OpenText, SPS Commerce, etc.)
Understanding of global logistics, supply chain, and order-to-cash processes
Experience with Oracle Cloud Fusion ERP
Project management training (PMP, Agile, or equivalent)
Company
BISSELL Homecare, Inc.
We may be a company full of neat freaks. And that’s fine with us.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Adam Madigan
President and Chief Operating Officer
Recent News
Business Insider
2025-12-19
Company data provided by crunchbase