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Faherty Brand · 19 hours ago

Sales Lead, Part-Time - Lake Forest

Lake Forest, Illinois, United States

Part-time

Onsite

Mid, Senior Level

$23/hr - $25/hr

4+ years exp

Faherty is a family-run lifestyle and apparel brand focused on creating high-quality, sustainably minded products. They are seeking a Sales Lead who will provide exceptional customer service, drive customer acquisition, and support team development while embodying the brand's values.

ApparelBrand MarketingFashion

Responsibilities

Exude energy that is upbeat and contagious: Provide a best-in-class customer service experience, leaving a memorable and lasting impact on our customers through storytelling and authentic engagement

Know our product inside and out: Be the expert in sustainable fashion and set the bar for your team on product knowledge and personal style

Drive customer acquisition and loyalty: Capture customer information by creating and updating profiles during each transaction

Get to know our customers: Set the standard in selling by styling and wardrobing each customer; Keep the relationship going through customer outreach and personalized follow up

Be better together: Assist in providing timely and relevant feedback in the absence of Store / Assistant Store Leader and support in coaching in the moment

Bring ideas to the table: Question what can be done better; Never settle for anything less than best in class

Keep the team in the know. Support fluid communication, training, and feedback

Lead the way: Roll up your sleeves and immerse yourself in your division of responsibility ensuring timely follow through and execution of company directives and standards through action, planning, and delegation

Lean in to support and uphold the 4 key areas of a retail store: People, Sales, Visual Merchandising and Operations

Embrace role ownership and be ready to step in for anyone on the leadership team as needed

Qualification

Omnichannel awarenessCustomer serviceLeadership experienceTechnology proficiencyCommunication skillsCoachingDevelopmentSales performanceBrand advocacy

Required

Multiple years of leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred

Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms

Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds

Strong communication skills with the ability to effectively communicate across a multitude of channels

Demonstrated ability to assist a leadership team with coaching and development

Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals

Passionate about contributing to brand with purpose and demonstrating advocacy through business

Available when we are open for business, including nights, weekends, and holidays

Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs

Comfortable climbing ladders, moving around regularly, and standing for extended periods of time