USAA · 4 days ago
Executive Director, HR Business Partner
USAA is a company dedicated to empowering its members to achieve financial security. They are seeking an Executive Director, HR Business Partner to serve as the primary liaison between Human Resources and senior executive business leaders, focusing on driving organizational success through aligned people strategies.
BankingFinancial ServicesInsuranceVenture Capital
Responsibilities
Manages Human Resources for functional area leaders and by providing leadership, guidance and oversight on related strategies, policies, issues, and initiatives impacting HR and the Enterprise
Provides direction to Human Resource Business Partners on business strategy, workforce planning and policy interpretation to include risk mitigation and compliance of all regulatory and legal requirements. Ensures collaboration with key business leaders and senior management in the development of business strategy. Anticipates future business needs, assesses changing workforce and business directions, analyzes emerging trends, and seeks opportunities to develop or expand programs in support of strategic business objectives
Partners with key business leaders and senior management in the development of business strategy. Influences and drives organizational change strategies for functional business area(s) in support of business strategies
Provides HR expertise and consultation to attain increased organizational effectiveness. Helps executives lead change and achieve business objectives. Provides change management facilitation to include assessment/diagnosis, detailed action planning, evaluation, implementation, and follow-up
Provides guidance, direction and coaching to senior leadership surrounding effective communication, leadership, change management, legal and risk compliance while improving and maintaining operational goals
Qualification
Required
Bachelor's degree or equivalent relevant experience (4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree)
10+ years relevant work experience in the Human Resources discipline, or general business consulting experience, or business leadership, or any combination of the aforementioned
4+ years direct leadership experience in building, managing and/or developing high-performing teams
Deep understanding of the HR body of knowledge, its functions and related methodologies
Solid and demonstrated understanding of business management fundamentals including financial management, marketing, and operations; knows 'how business runs'
Preferred
Advanced degree in Human Resources, Business, Analytics or equivalent
Active SPHR or SHRM-CP Certification
Insurance industry experience
Contact or call center experience
Demonstrated ability to grow talent (direct reports or mentoring of others informally or formally)
Proven ability to partner with business leaders to successfully drive the human resources agenda, large scale change initiatives and gain their commitment and support
Integrity and the ability to handle sensitive personnel and compliance-related issues
Demonstrated experience benchmarking and implementing 'best in class' strategies, processes and programs
Understands the business vision, strategy, financial priorities and performance measures and cycle
Benefits
Comprehensive medical, dental and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education
Company
USAA
USAA is a financial services company.
Funding
Current Stage
Late StageLeadership Team
Recent News
2026-01-07
Dallas Innovates
2025-12-12
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