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Vitalize · 1 month ago

Business Operations Manager

San Francisco HQ

Full-time

Onsite

Entry, Mid Level

Vitalize is a fast-scaling startup focused on improving hospital operations. They are seeking a Business Operations Manager to streamline internal processes, manage HR and finance operations, and enhance team culture as they grow from 20 to 50+ employees.

Enterprise SoftwareHealth CarePredictive AnalyticsScheduling

Responsibilities

Own end-to-end onboarding and offboarding (equipment, access, documentation, introductions)

Build structured, repeatable processes for recruiting operations

Maintain and improve HR systems, employee records, and internal policies

Own Gusto payroll workflows and help drive compensation process improvements

Ensure a high-quality, thoughtful employee experience at every touchpoint

Lead Brex operations including expenses, vendor payments, and card administration

Track all vendors, renewals, contracts, and negotiate where needed

Partner with finance on monthly reporting and operational spend visibility

Identify, build, and automate recurring workflows using AI tools, Zapier, and internal integrations

Manage day-to-day office operations, supplies, and team support needs

Plan team events, celebrations, offsites, and culture-building moments

Lead the full San Francisco office move

Coordinate domestic/international travel for founders and team

Manage scheduling, organization, and administrative workflows as needed

Build automated systems that reduce repetitive tasks and increase team velocity

Step into any function on short notice and figure things out

Qualification

People OperationsRecruiting OperationsProcess ImprovementGustoVendor ManagementFinance OperationsOffice ManagementAutomation ToolsTeam SupportEvent PlanningOrganizational Skills